wishnplan.com
  
3.5 stars on 6 reviews
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Manu S. 20 days ago
Best Service
Best Delivery , Best Quality, Best Surprise Management 5/5
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Raja R. Yesterday
Verified Purchase
Very Pathetic Service - Compensation Required
Dear Team,

Good Afternoon!!!!

This is to bring to your kind notice that, I have placed an order for a Chocolate Cake (1kg) on 13th of May'2018 and the date+time of delivery is on the same day between 5pm - 10pm.

The order number is "O852123587" and the item was not delivered till now. It was my Friend's Mom Birthday and Mother's Day too. But just because of your pathetic service, the cake was not delivered on her birthday and all the happiness and plans went into vain/wasted. Screenshot of the order is attached.

I tried to track the status of the order, but there is no option for tracking on your website. And tried to call the customer care number and it said that, the timings are not working hours. If this is the kind of service you are giving to the customer, then what is the meaning of doing this kind of business, not satisfying the customer. Instead, you have ruined the complete plan of celebrating my Friend's Mother Birthday and Mother's Day too.

My question is, who is responsible for this improper service, which turned to a unhappy situation at the family.

Hence, I am drafting this for compensation for the so called "Poor Service", which resulted into the unhappiness in the family and relationship.

Looking forward for your immediate action against this complaint or else a necessary action will be taken against the company with regards to hurting the feelings of the customer and the relationship between a mother and a son.

And today is 21st of May'2018, till now there is no response from your team. This shows your negligence towards a customer and what value you give to a customer.

With Regards,
Raja Rao,
+91-9885883295.
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Nishant G. 2 days ago
Verified Purchase
Pathetic services
Pathetic services given to us. We ordered a gift for our Mother's Day, it was supposed to be delivered on time but it didn't.
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