Since I began moving my sites to WebhostFive, I've had numerous interactions with their technical support staff and each time, I've been impressed with their knowledge and level of effort to achieve a quick, satisfactory resolution. I've presented them with a couple of challenging situations and they've always found a quick solution. I have no hesitation whatsoever in recommending WebhostFive, based upon its quality of service and pricing/features.
I haven't had any problems whatsoever since switching to WebhostFive. When my WP site failed, I contacted Valentin with WebhostFive's live chat support.
Valentin was absolutely incredible. He was patient, kind, knowledgeable, and consistent. He helped me determine the root of my problem and offered multiple solutions to correct it. When I was confused or unable to do something, he gladly volunteered to instruct me, as well as implement the necessary changes himself. With a complex issue, he was quick and thorough, making sure every question was answered clearly, in a way I would understand. He was extremely professional and intelligent. This is, by far, one of the best experiences I have ever had with a Live Chat Associate.
I have worked in service centers and these guys go above and beyond. Their support response times are now very high. They can communicate in excellent english, give extra help without asking by offering to solve a problem or download/update/connect something. They are impressive and i do not have much spare time in my life so well done to Siteground Keep up the good work!
