tripodcoffee.com.sg
  
4.5 stars on 14 reviews
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Dan L. 29 days ago
Verified Purchase
Excellent service recovery
This wasn’t an actual order per se. I had actually contacted Tripod coffee to feedback about a previous batch of capsules that I had to discard. Tripod got back to me quickly and explained why. They offered to send me replacement boxes even without my asking. Great service recovery from the Tripod team!
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Celia L. 87 days ago
Verified Purchase
We should not be receiving expired coffee
Delivery was prompt and coffee was smooth and fragrant. However, the Gold Sombrero given was expired when we received them. The expiry date was the date we ordered the coffee (that’s why a 2-star rating). There should be at least a 6 to 9 month’s lead time to expiry, if not more. The other flavors were ok with a Dec 2018 and early 2019 expiry.
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Response from tripodcoffee.com.sg
Hi Celia,
Thanks so much for your review, we really appreciate you taking the time and we are so sorry about the out of date stock. This was an oversight in our warehouse and certainly not intentional to send this to you. Just to clarify this is not an expiry date, but just a best before date, meaning it is still safe to consume, it is just the coffee may have lost some of its freshness. Having said that, of course we will replace the coffee.
Once again our apologies for the mix up and we will be in touch with your new coffee soon.
Thanks,
Robyn
Adelene T. 126 days ago
Verified Purchase
Great coffee at affordable prices :)
Next-day delivery, awesome:) Coffee is strong and has a good froth. Love the compostable capsules and the sustainable sourcing efforts (get UTZ or FairTrade certified soon? :) Hope you guys stick around and make it big ;)
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Patricia R. 150 days ago
Verified Purchase
Great coffee, love supporting a small producer!
Excellent coffee. Predictable service. Went as planned. Perfect.
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Joy K. 154 days ago
Verified Purchase
Quality coffee in a pod
Great coffee, great packaging and prompt delivery. Will definitely order again!!
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Alvin W. 155 days ago
Verified Purchase
Excellent replacement for nespresso pods
Very quick delivery upon confirmation of order
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