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Laurel D. 35 days ago
Don't purchase from "The Gothic Stuff" online stop
So far they've done just about everything wrong. I made an order on Feb 6th. Money was taken out of my bank account right after my order was made. I received a confirmation email. Even though it says this on their website:
"For USA orders most of the items would usually take 7-20 business days, however sometimes due to high demand of and the busy season, please allow 15-45 business days for delivery.
If your order hasn’t arrived in the estimated delivery times, please contact our support team at
 Missing Package
On that rare occasion that your item goes missing or shows up late don't worry! All you need to do is contact us at and we will reply in 24 hours. We pride ourselves on customer satisfactions, any issues we fix asap."
...on Feb. 25th, 19 days after I made my order, I received an email saying my order was ready to be shipped and I was provided a tracking number. SINCE THAT DAY, the USPS site still says this about my order:
"Status: Label Created, not yet in system
A status update is not yet available on your package. It will be available when the shipper provides an update or the package is delivered to USPS. Check back soon. "
So I kept checking to see when it would arrive, and finally on March 7th and 10th I wrote support a few emails and asked what is going on. NO REPLY. It is now March 20th.
I cannot believe they actually say " We pride ourselves on customer satisfactions, any issues we fix asap" on the site.

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