surprise.shopping
  
2.5 stars on 1,001 reviews
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Shirley M. 21 days ago
Verified Purchase
Shipping information or lack of
All I have done is order. There appears to be no way to track this shipment or even if it is shipped. You need a tracking system. I can't rate a site that hasn't done anything but take my money so far.
Helpful2
Comments0
Kyle K. 32 days ago
Verified Purchase
Disappointed
I ended up purchasing Nintendo gaming system and it wouldn't say anything about how long takes to get but it said you will be able to review order and shipping before purchase. That's not true it locked me and then I find out it is located in China. I have tried to cancel for 3 days and keep getting response someone will get back to me. 3 days later still no communication. I can buy it in the USA for 11 bucks more and get it in 3 days. Not sure if I got scammed or what. Poor communication.
Helpful2
Comments0
The R. 5 days ago
Verified Purchase
I think i got robbed.
So far horrible, no shipment, no emails but my account was charged immediately
Helpful2
Comments0
Rebecca H. 34 days ago
Verified Purchase
wouldnt cancel order
I contacted customer service with my order number and invoice number within the same day/hour. My account was charged and customer service said I had to send my order page to apply to cancel my order. That's nonsense. There was no phone number listed to call. Business seems shady.
Helpful1
Comments0
Rita H. 35 days ago
Verified Purchase
been trying to cancel my order. No help!
I've emailed. Replied to Facebook messenger. I can't get a real answer to save my life!
Helpful1
Comments0
Nick P. 36 days ago
Verified Purchase
Horrible customer service
I tried to cancel my order after 3 hours of purchasing something that I later realized was a knock off. Still no one has yest to confirm my cancellation and its been over 24 hours now.
Helpful1
Comments0
Cheryl W. 39 days ago
Verified Purchase
Did NOT receive item purchased
I was very disappointed when I received my package this morning. I ordered the Forearm Forklift FFMCVP MovXing Cradle and received "Le Cheng" Forearm Forklift straps. Now I have to go through the hassle of returning something that was sent from CHINA!
Helpful1
Comments0
Louie M. 39 days ago
Verified Purchase
Awful service
Does it really take this long to reply to an email? Why would you take the payment as soon as I ordered it. You would think you would take payment only after the items have shipped. It almost makes me think this is some kind of scam. Please prove me wrong and ship these items.
Helpful1
Comments0
Cory B. Yesterday
Verified Purchase
Searching for my product
I want to know where the product I purchased is.
Helpful0
Comments0
Victor S. Yesterday
Verified Purchase
Must Have
Love you the fast delivery given the fact that there based in shanghi, China love it tho will recommend it to everyone
Helpful0
Comments0
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