5exceptional customer service!Anonymous2017-02-16 10:31I had pre-ordered and item without requesting any details aabout the size of the item. When I rralized what I had overlooked, I replied to their email several weeks after its receipt. They promptly replied (within 30 min or less) to provide the information that I requested. Unfortunately, I had to cancel the order because the item was not what I had thought (no fault of theirs). They, again, promptly replied to my request and canceled my order. I look forward to ordering from this company again as they certainly have unusual items and have demonstrated extraordinay customer service.
1SorryAnonymous2017-01-19 02:47I ordered a Miami Dolphins 3D puzzle about 3 months ago and still have not received it...I can get ahold of anyone in customer service to help me they just keep blowing me off. And my credit card has already been charged... My name is Joe and I am asking one more time to please help me receive my product... thank you I have just sent you guys another email containing the confirmation number...
2BRXLZ - mini micro bricks disaster!Anonymous2017-01-10 11:09There is no way in heck that I would have spent over $40 for these items had I know the actual size of the bricks! No wonder it says that the item cannot be returned once the box is opened! Surprise! You can only put together if you use tweezers to hold each miniscule brick! The bricks were approximately 1/3 the size of a typical name brand brick! My 7 year old or my 12 year old could not even put the bricks together with their little hands! Very disappointed. Sportsfanisland.com was good with process of items ordered. I would think you should give the exact size of the bricks and not just of the size assuming we all know what size the bricks would be.
2Puzzle HelmetAnonymous2017-01-07 18:10I got this for my 10 year old grandson for Xmas. He said that the pieces are 1/2 the size of a lego piece and very hard to work with. Has anyone else had a problem with theirs?
5Great Job, amazing customer service!Anonymous2016-12-20 13:13So I ordered from an ad on Facebook from sportsfanisland.com and I wasn't really expecting much. However, I received the first email confirmation email for my order with estimated delivery details. I may have deleted the shipping details so I emailed the customer service. Within the hour they responded back with tracking and detailed records of where it is. Super pleased with their customer service!
5Very face shippingAnonymous2016-12-17 20:10I had ordered my New England Patriots Boots on 12/15/16 and receive the items today on the 17th of Dec. 2016. That is very fast shipping. Thank you SFI for getting this xmas present out with such speedy delivery
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