sophieandbear.com
  
3 stars on 11 reviews
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Karen S. 223 days ago
I wanted to say thank you for the great dress.
I just need to say how much I love your company . Your customer service is fabulous your shipping is fast . you all go above and beyond I've never dealt with a company like this before so I wanted to say thank you for being amazing ..
Helpful2
Comments0
Response from sophieandbear.com
I`am so happy that you like this dress.
Tanya O. 210 days ago
Verified Purchase
Love it!
Very pleased with purchase! Great quality material.
Helpful1
Comments0
Response from sophieandbear.com
Thank you for the review.
Kayla 222 days ago
Sophie and Bear review
Looks exactly how the picture shows.
Very pleased. Will definitely order again.
Helpful1
Comments0
Response from sophieandbear.com
Thank you for this cute review.
Rory T. 152 days ago
Verified Purchase
Fantastic.
Bought as a gift for the missus. Great quality product.
Helpful0
Comments0
Galileo F. 194 days ago
Verified Purchase
Great site, nice products.
Easy to navigate and place order. Minus one star for not providing update or notification about shipment.
Helpful0
Comments0
Josh J. 167 days ago
Verified Purchase
Poor delivery times and tracking
Tracking and delivery was not great. However communication with the business (via Facebook messenger)
Helpful0
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Sally R. 185 days ago
Verified Purchase
Don’t bother
Really slow sending and delivery. Really poor quality for the money. Fake leather bag. Cheap looking. Very disappointed
Helpful0
Comments0
Jenny G. 207 days ago
Verified Purchase
Disappointing
Very disappointed with the look and feel of this dress and the sizing. I’m a size 8 so ordered a small and it didn’t fit, was tiny.
I asked for a refund but their policy is no refunds on sale items, however surely an exchange for a bigger size would be helpful but no the company didn’t even respond to my email when I asked that question.
Would never buy from them again and have now lost £50.
Helpful0
Comments0
Response from sophieandbear.com
Sorry for this, but this dress was on 70% sale without refunds and exchange.
Violet O. 160 days ago
Verified Purchase
Appalling customer service, very slow delivery.
I am appalled at the customer service! It took about 5 weeks for my bag to arrive with absolutely no communication about it even when requested. I ordered a wallet which was LOST during transit and offered a cheaper wallet in a different range as a substitute. I asked to hear back from them and never did. A very poorly run business. The bag I eventually received was fine though a little difficult to get things in and out of and the pockets are too small for an 8 plus phone.
Helpful0
Comments0
Jg G. 199 days ago
Verified Purchase
Waiting for my bag
I don’t know about quality of products cause I haven’t received my bag since I order 😰😰😰
Now i am still waiting for my bag
Helpful0
Comments0
Response from sophieandbear.com
Hello, could you please send me your order number i will check your order.
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