skymall.com


Anonymous
0 stars!!
Not delivered to my address.

Sent emails to helpdesk.

No answer so far.

Two weeks in and no response.
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Today
Marjorie WestonRoth
Lamp ordeted
Lamp arrived broken. When sky mall contacted on day of arrival I was assured I would receive send back form within two days. It's been almost two weeks and I'm still sitting here with a broken $300 lamp.
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3 days ago
Anonymous
Product delivery
Have not received my order from 9/4/2016 ! where is it?
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4 days ago
Anonymous
Not Impressed
I ordered my item over a month ago. I have not received the item or gotten a shipping email or a status update email. I had to inquire twice via the contact button on the website. It took two weeks to get a response. The response was my order probably hasn't shipped.

The money was taken out of my account immediately for the item and I get a survey request once a week to review my item, but I don't have my item.

I am not impressed with the company or the customer service. I lack confidence my order will even make it to me.
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4 days ago
Anonymous
SkyMall
The little bird feeder we bought came to us quickly and the order was accurate. We not only received a discount on the price and free shipping! I highly recommend using SkyMall.
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4 days ago
Anonymous
SkyMall
The little bird feeder we bought came to us quickly and the order was accurate. We not only received a discount on the price and free shipping! I highly recommend using SkyMall.
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4 days ago
Anonymous
Expensive
Very functional and easy to manage but pricey.
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5 days ago
Anonymous
Very slow shipment
The product was not shipped for several days after the order and took almost two weeks to arrive. I ordered a product that I needed for my long international flight and it didn't arrive on time, so there was no use for it.

I ordered another product the same day from another site and it arrived with plenty of time before my trip.

Hopefully once I get home, I'll actually find the product from SkyMall useful.
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6 days ago
Anonymous
What The F
haven't heard from them,nor have I received what I ordered
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8 days ago
Anonymous
Sir braybrooks
Did not work as advertised. Will be returning for refund
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8 days ago
Anonymous
Purchase
Site was easy to use, product was perfect and delivered just as promised. Can't wait for my next flight to use it!
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9 days ago
Anonymous
A must have
The mesh cart is perfect for holding all of the pool floats and toys. It is lightweight and easy to move around.
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9 days ago
Anonymous
Denise-Fiscal Officer
I am always pleased with Sky Mall! Efficient and trustworthy!
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10 days ago
Anonymous
Slow and confused customer service
We ordered two items, a mooning garden gnome and the large no pooping yard signs. Both items were part of the same order.

We received the gnome about 2 weeks after the order and it was very well packed and was in great condition. The no pooping yard signs were not part of the shipment and there was a note on the shipping manifest showing the no pooping yard signs were on back order.

We the waited another two weeks to receive the yard signs. Nothing arrived, so we checked our order online. It showed the gnome had shipped by the yard sign was still unshipped.

We tried to call the customer service number but it was after business hours.

After a short email exchange where we confirmed we still wanted the yard signs we are now 7 days later and still no yard sign. We still would like our product we ordered and it would be nice to have customer service to check to see if we have received our product or at least tell us the shipment has been delayed.
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10 days ago
Anonymous
Shipping was fast
Product arrived on time and well protected. I don't think that the little plastic tabs on the grillbot case will hold up for long (one of them arrived slightly torn already). I was going to ask for a replacement but based on the product construction, they will inevitably fail anyway so why bother. I already have a "mod" worked out when the tabs fail. Skymall had the best price and ordering was easy.
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12 days ago
Anonymous
Bench Cushion
Cushion was nice, but the size was way off.
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12 days ago
Anonymous
Never received my order; I was charged for it
Since you asked... I ordered a sofa table that folds away, great in concept, right? Problem is I was charged for the purchase and never received the item... I contacted skymall and still have not heard back. I placed the order August 27th.

So now I am out $29.99 plus tax...

Never order from skymall is the moral of this story, I guess...
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13 days ago
Anonymous
Missing item
I ordered my items about a month ago and still haven't received them. Haven't receieved any notifications about it other than an Email that gave me the link to this, their reviews page.
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13 days ago
Anonymous
Great Experience!
I ordered Lazer Tag guns for my sons birthday party and it came on time and was in perfect condition when it arrived.
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14 days ago
Anonymous
Fitted tablecloth
Love the look, price, quality. Really brighten my kitchen and makes clean up a breeze.
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14 days ago

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