skymall.com

2.5 stars - 127 reviews
 
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Anonymous 107 days ago
Verified Purchase
Terrible
We ordered on December 1. We ordered a Christmas gift for my brother in law. We never received it in time for Christmas so I canceled the order and requested a refund. I never got the refund so I called again twice and asked for my refund again and they still never sent it even though they said they were. I will never order from sky all again! I would have given 0 stars if it were possible.
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skymall.com skymall.com
1 Terrible We ordered on December 1. We ordered a Christmas gift for my brother in law. We never received it in time for Christmas so I canceled the order and requested a refund. I never got the refund so I called again twice and asked for my refund again and they still never sent it even though they said they were. I will never order from sky all again! I would have given 0 stars if it were possible.

Anonymous 120 days ago
Verified Purchase
Good concept...
The concept of the device is great. However, how to put it on without it twisting, flipping inside out, or having it stick straight out in the back is still a mystery to me.
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skymall.com skymall.com
3 Good concept... The concept of the device is great. However, how to put it on without it twisting, flipping inside out, or having it stick straight out in the back is still a mystery to me.

Anonymous 125 days ago
worst experience
I placed an order and within a 1/2 hour I wanted to cancel the order as I had found the item on another site for a better price. So I contacted customer service to cancel and didn't get a response for 3 days after I initially contacted them asking me for the order #, which I had provided previously. After about 3 more emails (over the course of 3 days) asking for the order # and additional information, I was told that the order could not be cancelled and I would have to wait until I received the product and return it to the company that shipped, on my own dime. I returned the product within 2 days of receiving it. It took 2 weeks to hear from the shipping company about receiving the return and then I was told by the shipping company that I had to contact Skymall to get my credit. I was then told that it would take 10-14 business days to receive my credit. All tolled, it took like 45 days from the day I placed the order to get my refund. After all this, I will NEVER use them again.
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skymall.com skymall.com
1 worst experience I placed an order and within a 1/2 hour I wanted to cancel the order as I had found the item on another site for a better price. So I contacted customer service to cancel and didn't get a response for 3 days after I initially contacted them asking me for the order #, which I had provided previously. After about 3 more emails (over the course of 3 days) asking for the order # and additional information, I was told that the order could not be cancelled and I would have to wait until I received the product and return it to the company that shipped, on my own dime. I returned the product within 2 days of receiving it. It took 2 weeks to hear from the shipping company about receiving the return and then I was told by the shipping company that I had to contact Skymall to get my credit. I was then told that it would take 10-14 business days to receive my credit. All tolled, it took like 45 days from the day I placed the order to get my refund. After all this, I will NEVER use them again.

Anonymous 127 days ago
Returned Item but Never Received Refund
I purchased a tree topper, not realizing how small it was. I returned the item with all the required documentation but never received a refund or even an acknowledgment that they had received my return.
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skymall.com skymall.com
1 Returned Item but Never Received Refund I purchased a tree topper, not realizing how small it was. I returned the item with all the required documentation but never received a refund or even an acknowledgment that they had received my return.

Anonymous 129 days ago
Verified Purchase
No confirmation email or updates
I placed my order but recieved no confirmation email. No updates on when it was shipped and couldn't track my package because i had no numer to track it with. Plus it arived after i left for my trip.
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skymall.com skymall.com
1 No confirmation email or updates I placed my order but recieved no confirmation email. No updates on when it was shipped and couldn't track my package because i had no numer to track it with. Plus it arived after i left for my trip.

Anonymous 130 days ago
Verified Purchase
Fast delivery
Item arrived in good time, as described on Skymall.
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skymall.com skymall.com
5 Fast delivery Item arrived in good time, as described on Skymall.

Anonymous 130 days ago
Verified Purchase
Gotham square pan
Don't know yet have a claim in the process
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skymall.com skymall.com
1 Gotham square pan Don't know yet have a claim in the process

Anonymous 131 days ago
Verified Purchase
Horrible, charged 30 days back haven't received
this site and their customer service sucks. sorry it's just not possible to find any other words. this is a horrible place to shop and promise not to do it again. although i have been charged 30 days back i haven't received my product and haven't received my product. i am down to reporting fraud transaction to my credit card. they don't even provide status update on the order... that's stoneage..
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skymall.com skymall.com
1 Horrible, charged 30 days back haven't received this site and their customer service sucks. sorry it's just not possible to find any other words. this is a horrible place to shop and promise not to do it again. although i have been charged 30 days back i haven't received my product and haven't received my product. i am down to reporting fraud transaction to my credit card. they don't even provide status update on the order... that's stoneage..

Anonymous 134 days ago
Verified Purchase
Terrible
I have never recieved the product I paid for!
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skymall.com skymall.com
1 Terrible I have never recieved the product I paid for!

Anonymous 135 days ago
Verified Purchase
ccbluenote
no problems
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skymall.com skymall.com
5 ccbluenote no problems

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