seli.co.uk
  
1.5 stars on 19 reviews
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TRACEY B. 63 days ago
Verified Purchase
very happy shopper
Excellent product and very happy with delivery service, happy shopper and will be buying other products when i move house . 5 Star service.
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Anonymous 507 days ago
High-quality Candles
I purchased the Friends Forever Soy Candle. This is a high quality candle! Soy burns longer, giving me my money's worth and it smells wonderful.
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Anonymous 508 days ago
Fast delivery
I ordered a eyelash curler as it was cheaper than anywhere else and it turned up 3 days later. It was packed very well and was gift wrapped like a little present, made it feel special opening it, she was well chuffed :)
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Anonymous 46 days ago
Verified Purchase
Item not delivered after 3 weeks
Purchased items which stated fast and free delivery. Still haven't received item after 3 weeks and shows as pending on order history. No email or explanation on reason or expected delivery date.
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Grumpy C. 37 days ago
Verified Purchase
Amateurish!
One of the few traders offering a product I particularly wanted, so ‘took a gamble’ and placed an order on 26 September, paying by credit card, and this was acknowledged as you would expect.

On 4 October (by when I was beginning to wonder when i would receive my goods) I received an ‘order update’ stating “Apologies for the delay, we had a systems issue which we've only just got rectified. Your order has been updated. New status: Being packaged in warehouse.”

Then on 9 October I received a further ‘order update’, this time stating “Apologies, we have been hacked and are having system issues that is preventing us from processing orders. Your order has been updated. New status: Cancelled.”

The following day, having checked my credit card statement online and found that no refund had been issued, I emailed them expressing my concern that they had made no mention of refunding the payment claimed against my credit card and whether customer's personal details and/or card details may have been accessed by unauthorised persons as a result of the 'hack'. I said I would be grateful for confirmation of what's being done about these two issues, but no response has been received to date.

Although I've now found that my card has since been credited I've not been advised of this - and find it very strange that the same product is still being offered on the website.
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Customer C. 41 days ago
Verified Purchase
awful
Seli dont respond to emails or pick up their phone. It took weeks of waiting before they finally told me my order was cancelled due to the payment not going through.

appalling service.
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Sarah M. 45 days ago
Verified Purchase
Avoid at all costs
They are a joke
DO NOT ORDER FROM THIS COMPANY
are they even real??
took my money don’t answer the phone don’t reply to emails, they look professional online but clearly they are not
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Nicky M. 49 days ago
Verified Purchase
Dreadful
Item never arrived, no reply to 3 emails, phoned twice & no reply. I think this site is a scam - AVOID!!!
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NC N. 57 days ago
Verified Purchase
Didn't receive item ordered
Didn't receive the item I ordered, and didn't receive a reply to the email I sent questioning why I hadn't received it.
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