rzmask.com


Anonymous
Impossible to get response from customer service
I received the M2 Mask and immediately determined that the size chart that is on the site is not accurate. I purchased the Regular/Large which is indicated for 125-225 lbs. I weight 196,so that would be the correct based on their website sizing chart. However, I can barely get the strap to connect around my head unless it is pulled uncomfortably tight. Therefore, I sent an email to sales asking how to exchange or return the mask. As of today, which is more than a week later, I have not received a response. I tried the chat line on their site. No response. I tried the customer service phone number and got a recording asking who I wanted to talk to, so I chose customer sales since there was no support option. Haven't heard anything yet. The site promises 100% satisfaction but it's hard to achieve satisfaction if there is no way to contact them. I hope I get a call back soon, else I cannot recommend this company to anyone.
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155 days ago
Anonymous
Great customer service. Much appreciated!
A company with great customer service seems to be a thing of the past now days. You guys reassured me there are still great companies out there. Great product, great people. Keep it up.
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221 days ago

rzmask.com
Committed to leading the way in air filtration masks. From dust to pollution to allergens and odors, the RZ Mask is unparalleled in its class.

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