petfenceusa.com
  
3.5 stars on 8 reviews
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Wayne R. 9 days ago
Verified Purchase
PetSafe Replacement Flaps
The product received was exactly what i had ordered, and delivered in a timely manner. Highly recommend doing business with this company, based upon my own experience ordering from them.
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Sue S. 23 days ago
Verified Purchase
would shop here again
My order for a replacement dog door flap was processed and shipped quickly. It fit my sliding door insert perfectly
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Brenda W. 61 days ago
Verified Purchase
Would definitely order again
Fast shipping. Would buy from them again. Item as described
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Richard V. 81 days ago
Verified Purchase
Nice quality and attractive finish
Nice quality. could be better instructions for locking strips with illustration. Good spacesaving construction.
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Tonya A. 34 days ago
Verified Purchase
Work in progress
We adopted a 90lb 1yr old lab who is energetic and used to roaming. The fencing system was our best solution on large property without restraining him. It’s been less than a month but progress is happening. The challenging part is a driveway entry point that has a dead area & woods around our property line. The key is finding the best spot of placing the transmitter AND up high for us (slopes in our yard). Next is that a min setting of 5 ended up being necessary for this active large dog. He did well on his leash training but struggled at first when unleashed but he’s finally getting it. I do feel confident with time this will be our solution. Heads up that I find the low battery sounds about every 3-4d and will require regular swapping. The system warning does sound reliably to let you know. Overall, BE patient with setup & your pets ability to cooperate especially active large dogs!
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Gary H. 52 days ago
Verified Purchase
Did not get what I ordered
They are discussing I ordered a specific item and they substituted something that kind of looked the same but definitely NOT what was ordered
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Response from petfenceusa.com
Dear Gary,

We sincerely apologize for the inconvenience in regards to your order. Please rest assure you that if it is not what you wanted, we will take care of your return. Our team will provide you a return label or pick up and have the merchandise returned back for full refund.

Please accept our deepest apologies in regards to this,
Barbara C. 81 days ago
Verified Purchase
False advertising
I was completely unsatisfied. I was confused by the explanation of what was offered so I went by the picture which showed qty 6 trays. I thought what an awesome deal so bought 2. Imagine my surprise when I received a qty of 2 trays which had I known I would never have purchased as your per pc price is $11 higher than everyone else. When I wrote asking to return them I was told I would have to pay for return shipping. At 12lb I’m not paying for that so this is adding insult to injury! Never will I purchase Again from here as I feel this was totally false advertising. No other website uses qty 6 tray picture to equal 1 !
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Response from petfenceusa.com
Dear Barbara,

Please rest assure that we have a price match guarantee policy where we beat any of our competitor's pricing. Please feel free to submit the price match and we will have the amount refunded back to you. Or if you prefer to return, we can take care of that for you as well. Our phone # is 888-286-2347, please let us know.

We are always here for you!