obicampingandleisure.co.uk
  
3 stars on 8 reviews
Site Reviews Products Questions About
What do you think of obicampingandleisure.co.uk?
 
4
 
0
 
1
 
1
 
2
SORT BY
FILTER
Paul C. 16 days ago
Old stock sold as new improved model 2018
Great, highly recommend. Confusion over an out of date photo on the Robens site, making me believe it was last years stock, the initial complaint was dealt with very professionally and respectfully. I then contacted Robens who confirmed they had removed the cowl in 2017 and so I do indeed have the new improved Robens Fairbanks. Can't wait to get many happy years camping out of it.
Helpful0
Comments0
Nina D. 310 days ago
Excellent company
We and our family have shopped at OBI for many years, the family owned business has always given us the best advice ,we have always been very pleased with our purchases,they are always sociable and ready to help with any queries .
The shop is very well stocked anything they haven't got they order in if available,they provide an exceptional service.
Helpful0
Comments0
Wil L. 331 days ago
Verified Purchase
Great service and quick delivery to the Netherland
We bought a tent , good price and service.
Helpful0
Comments0
Anthony P. 401 days ago
Excellent helpful people
After having a problem with my caravan roof vents, the lovely people at OBI were on hand with all the parts needed in stock, advice on fitting and competitive prices too. Great little shop with all the essentials for a successful caravan and camping holiday. Thank you for saving the day
Helpful0
Comments0
Els H. 398 days ago
Raclet solena awning
Hi, I´m in desperate need for an awning with a sipper to attach to my Raclet solena 2004,color dark green. do you have something like that for sale, and how much would it cost.
thank you,
Elis Hreidarsson
Iceland.
Helpful0
Comments0
Anonymous 713 days ago
Wrong size
Much too small tent Coleman Vespucci 4. Some threads in the fabric was loose. Does not seem to be a good carpet if you go in with the shoes.
Helpful0
Comments0
Lydia M. 7 days ago
Very Bad Costumer Attention
Absolutely disapointed. I bought an article the last 3rd of May and I am still waiting for the parcel..not delivered.
I paid more for the transport than for the article so I have to guess they earn money not only in the article if not also in the shipping.
I sent 2 mails and I did not get any answer. Now I have to delay my holidays because of this bad service.
Helpful0
Comments0
Response from obicampingandleisure.co.uk
Apologised to customer and refunded full payment inc. shipping. Customer originally ordered this item with delivery to a Spanish PO Box which couriers will not dispatch to, then amended to an address in Spain which is classified as a remote location and very few couriers would deliver to or charged high surcharge to, therefore delivery is going to be slow. Did not reply to 1 email which was received on date parcel tracking showed item was delivered. Customer has not replied since tracking shows item delivered which was before this review was left. so item shows delivered and we have refunded customer, yet no mention in false review. Hindsight we will no longer deliver to remote addresses. delayed holiday due to an Air Pump.
Timothy L. 407 days ago
Unfriendly sales !!!
I tried to emailed them few times, asked them about international shipping. They seemed to completely ignored my messages. They don't reply any facebook messages either! What a bounch of arrogant people !!!
Helpful0
Comments0