Rose in gold stem
Response from lookdif.com
Hello Mr. Shibaji,
We are very sorry for the inconvenience. We just want to assure you that your order has been delivered and signed for on Feb, 16th in the address you've provided us with as you can see in the tracking app : https://imgur.com/a/6SWC9
We've also sent you a confirmation request email, but we didn't receive any answer from you so far. Can you please provide us with the email address you are contacting us through, so that we can fix this misunderstanding.
As I told you before your package is already delivered to your given address. However, if you haven't received it yet, we'd advise you to contact the carrier (Local Post Office) to arrange a re-delivery, collect your item or to have further information about the real issue.
LookDif, Support team