homebydecor.com
  
3.5 stars on 10 reviews
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Mike J. 13 days ago
Verified Purchase
Positive
Fast shipment, as described, would do business again.. ++++
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Jake G. 123 days ago
Verified Purchase
High Quality
High quality product with fast shipping. Great experience and will purchase here again!
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Rolland M. 124 days ago
Verified Purchase
Heirloom Jewelry Music Gift Box
Received my order in a short period of time and all was fine as ordered. My order was for QH6 Quadrant Hinges and the product worked as expected. Will for sure be ordering from Home by Decor in the future.
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Curfman C. 141 days ago
Verified Purchase
works for me
the hinges were installed yesterday and are working fine
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Anonymous 155 days ago
Verified Purchase
Items in perfect order when arrived
Items came quickly and just as described
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John K. 223 days ago
Verified Purchase
Had the item on hand and prompt delivery
Did not interact with customer service. Time will tell how good the product is, as it is an exterior door hinge.
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Sue Q. 155 days ago
Verified Purchase
Compared to other furniture sites
Looking for furniture that suites and fits our needs...this site is not any different then the others. The selection is reduced meaning you don't need to sift through pages of endless none sense. What would help is if the picture offered more details of the furniture and the description was better detailed. In this case you don't know what you can't see and I'm not buying something I can't get all the facts on.
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Stu A. 8 days ago
Verified Purchase
Find a more customer oriented vendor
If you have a customer service issue with this company make sure to take copious notes of your own. They do not make good (or any) CS notes on records, nor do they stand by their word after pledging resolutions to customers. Very unsatisfied with their communication and service.
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James L. 26 days ago
Verified Purchase
Customer service and satisfaction is the worst.
Talked to customer service about a problem with my product. No customer satisfaction was offered. Would not purchase from homebydecor.com again.
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Robert W. 137 days ago
Verified Purchase
Still waiting on merchandise
After 3 weeks, we are still waiting on the merchandise. The only response we have gotten from the company is an email saying someone will contact us. That hasn't happened either. Phone calls to the company get dumped into a general voice mail mailbox. I will give them one more week and then I will file with the credit card company.
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Response from homebydecor.com
Hi

Sorry you have had issue getting answer please call me directly 508-394-6036

I am here 9-5 Pm est. Monday to Friday
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