1They literally insulted meAnonymous2016-08-21 11:17I ordered a name change deed poll. I selected to have a date I could write in myself but I received one with the date I paid for it printed on the deed. It came stapled together and folded in half, the ink rubbed onto the pages and looked messy and the staple made the opposite corner crumple up as the paper was average in thickness. I also didn't like it coming addressed to the new name as I need to show ID to pick up my mail but I obviously didn't have ID under that name yet.
So I sent them a complaint because I didn't get exactly what I asked for and it looked like a mess. Got it sent again and this time it's tidy but the old date is still on it and still came under the new name. So I just sent them an email thanking them for trying but that I will simply order a new one from a different company. I would've left a nice review if that was it as they took the effort to reprint it and send it again, but a couple of minutes later I get an email and all it has is an insult to me.