1 star on 10 reviews
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What do you think of heluhub.com?
Lynn G. 85 days ago
You can follow the link below for my story but I would advise not to order!
I ordered 2 smart watches for me and my husband in Dec 1st with assurances that they would arrive before Christmas. Well, needless to say, it is 60 days later and i still do not have them! I have messaged them several times and keep getting conflicting replies. Below is my latestest message to them.

You just contradicted yourself! In One paragraph you state it is in transit in NY (WHICH I DO NOT BELIEVE BECAUSE I DID THE TRACKING MYSELF AND IT SHOWS NOT ARRIVED TO USPS YET) and in the next paragraph you say "we are working diligently to ship your order". Which is it? Is it in transit or processing? It has been 60 days since i placed my order. I get things faster than this from China! I have already put a warning on my Facebook news feed about HeluHub being a scam along with all the details of our communications. I will also be filing with the BBB and anywhere else that i can find to get this information out to the public. Oh and that $20 gift you sent me "for my patience" is ridiculous since it can only be used for items from you! Why would i expect that i would receive anything else that i order from you when i still have not received my first order?
Anthony P. 44 days ago
If you have been a victim of this site...
Please contact Shopify Support at helpDOTshopifyDOTcom/questions with the following information:
1. Your order number with the store and email address it was placed with
2. The date of order
3. Any attempts to contact the store directly you might have made
Michael L. 33 days ago
HeluHub a scam, YES!
My wife and I love to run and go to the gym. I told her about the T58 Fitness Watch on heluhub and she was like buy two of them. I purchased 2 T58 Fitness Watches on Jan. 2nd and my order has not been shipped yet. They keep telling me different stories when I ask about the watches. I am starting to believe HeluHub is a scam.
Teresa H. 33 days ago
HeluHub is a SCAM..Stay away from HeluHub Thieves!
I bought 2 S2 Fitness Watches on December 16th 2017 and I have not received them in the mail. I contacted them about my order and they claim my order was shipped. I have not received a tracking number for my order. I asked them for a refund and was told I cannot get a refund due the policy. They offered me a gift card but I declined it. This company and site is a SCAM. Please stay away from HeluHub Thieves they will take your money and you will never get what you ordered.
Laura G. 41 days ago
Stay away from this company! Nothing but scams!
Honestly, I wish that I could give no stars, but that wasn't an option. I ordered 2 fitbits from this company on January 5th and we have yet to receive anything but excuses from them! I have asked on numerous occasions for a refund and they claim that they are unable to do anything "since my order has already been processed". What a scam! DO NOT ORDER FROM THIS COMPANY!!!!!
Nancy L. 68 days ago
Stole my money
I got the watch after a 2 month wait. It never functioned well. They gave no path to get a replacement or refund. How can you send a screen shot of what does not work. When my bank tried to get a refund the account I had paid was closed. Should be called Helu thieves.
Brenda T. 74 days ago
Sorry service no product don't buy
Ordered on Jan 2 took my money immediately still no watch am very dissatisfied.
Carol R. 82 days ago
Zero Score More Like It. Its a Scam
It would be a zero if I could go that low. Its been almost 8 weeks and still have not gotten my watch. Every inquiry I get the same prescripted message that its being processed and an offer for a gift card on another order. I have requested a refund but still get the same message. I feel that I have been scammed and now ready to take this to the next step. Helu Hub I am not going to let this matter go.
Jackie L. 85 days ago
Too long
Ordered over a month ago still have no received my order very disappointed will not be ordering from them again
Rachel N. 190 days ago
I have sent many emails about the smart watch I purchased and they will not reply to my emails. They first agreed to let me exchange for the watch with the blood pressure feature and now they have blocked me.
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