hagersupply.com
  
3 stars on 9 reviews
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Fred S. 19 days ago
Verified Purchase
Satisfied with fit
I ordered replacement hinges because the original Hager hinges that came on my back door had rusted through the brass coating. The replacement hinges fit in the jambs and door perfectly. Hope these hold up better to the elements.
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Oscar M. 96 days ago
Verified Purchase
Great quality products
Very good looking lever handle door lock and panic bars.
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Anita H. 99 days ago
Verified Purchase
Beautiful hinges
The special-order hinges, extra deep, brushed chrome, from Hagar arrived ahead of schedule. They are beautiful! Great service, nice customer respect, even for a small order like ours.
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John O. 5 days ago
Verified Purchase
Quality is great if you can wait a long time
The product is exactly what I needed, but it takes forever to get it! I ordered this product on 26 August and it still has not arrived as of 16 September. Yikes.
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John S. 15 days ago
Verified Purchase
Restocking fee
Colleague sent URL for 4.5" hinges; the site changed them to 4" - my mistake and happy to pay return shipping but find the restocking fee to be obnoxious.
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Cory B. 100 days ago
Verified Purchase
Prob wouldn't use again, maybe if they were local.
From ordering to receiving the piece took longer than I could have expected. When I saw the ship date I ordered from another supplier and received In 3 business days at 11.95 for shipping.
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Georgene J. 17 days ago
Verified Purchase
Review of Order
The actual product is excellent. From the time you receive the order to the time you actually ship the order is the slowest in the business. I called to get a tracking number after a week of placing our order and the customer service rep that answered the phone was extremely rude. She actually called me a liar and was oozing with disdain. Very shocked that she would even be employed there and thought that you obviously don't monitor the phone calls! When the hinges I ordered finally did arrive, like I mentioned, the quality of the product is excellent. As far as customer service goes, it's the worst I've had in a very long time.
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Response from hagersupply.com
Hi

Sorry you you such a bad experience. Please call me directly if you need any help or have other questions 508-394-6036
Anthoneshia R. 29 days ago
Verified Purchase
I hated it
I didn't get the correct size for my kids closet rod will never come back here
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