freedomliftchairs.com
  
3.5 stars on 6 reviews
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Deborah W. 10 days ago
Verified Purchase
Pleasantly Surprising Experience !!!!!
After having terrible experiences with two other companies which I found online, I was very skeptical of a third. I even had to start a fraud case on 1-800-WHEELCHAIR to get my money returned!! I would never recommend them! BUT, with FREEDOMLIFTCHAIRS.COM it was easy. I received such a better chair and service for actually less money than any other company has EVER charged me. This is my fourth zero gravity chair so that is really telling the story!!! Their warranty is excellent!!! And white glove delivery was included!!! Very knowledgeable telephone conversations and emails. I haven't and I hope not to have to utilize that warranty yet so I cannot critique that as far as getting things done. It is a good warranty though! If you do decided to purchase from FREEDOMLIFTCHAIRS, i know your experience will be pleasurable, courteous, factual and delivery will be timely. BTW...the delivery/shipping company they utilize was wonderful! They put my chair together, picked up the trash and made sure everything was working properly. HAPPY SHOPPING !!!!!
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Comments2
Mark K. 7 days ago
Verified Purchase
Very good selection
Excellent price and outstanding customer service. Highly recommend
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Comments1
Lasina J. 164 days ago
Great Shopping Experience!
Wow! What a great shopping experience, the lady who helped me in the chat session ...Jessica, I think, was so very helpful. When I had an issue with my order, she was quickly able to fix it for me. - Cynthia
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Randy T. 20 days ago
Verified Purchase
Very helpful in helping getting my order set up.
Very helpful in helping getting my order set up.
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Response from freedomliftchairs.com
We were so glad to help! Thank you again for choosing Freedom Lift Chairs.
Jon R. 21 days ago
Verified Purchase
Chair
Chair not dlv'd yet.?
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Response from freedomliftchairs.com
As stated on our website and at the time of order, orders generally take 6-10 business days to be delivered with white glove delivery adding additional time, and this order included this premium service. The tracking details indicate that the chair is at the local delivery office in Ontario, CA. The delivery agent is contracted to inspect the chair before delivery. They should be reaching out in 24-48 hours. You can also call the local delivery office in LAX to get more information and arrange a time. Their contact details are listed on the order tracking site.
Rose D. 5 days ago
Verified Purchase
Back rest and foot rest are not totally independen
Back rest and leg rest are NOT totally independent. Back rest reclines substantially when leg rest is first raised, then it is independent but you cannot then raise the back rest to a full upright position unless you lower the leg rest. Left another 1 star review. It was removed. Trying again.
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Response from freedomliftchairs.com
Ms. Doan,

We are sorry that you are not happy with your purchase. We have done everything
within our power to try and help with your order, some of which you have refused to try. We even offered the possibility of returning your chair. You ordered a zero gravity lift chair and all of zero gravity lift chairs listed on our site allow the footrest and back rest to operate independently. The tech department from UltraComfort also went through this with you. We even provided the supplier's spec sheets to prove that all product listings are accurate as they have been received from the supplier.

We cannot make every customer happy but we try our best. If you want to further discuss your options, please contact our customer service department.

Thank you again and enjoy your day!