firewoodfund.co.uk
  
4.5 stars on 8 reviews
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Alan B. 7 days ago
Verified Purchase
Excellent
delivered on time, good quality wood, well dried. Excellent!
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Vanda G. 33 days ago
Verified Purchase
Very good, thanks
Easy company to deal with, wood is lovely.
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Tricia B. 41 days ago
Verified Purchase
Great service
Great service. Matt went to great lengths to help when the delivery company delivered a few days late due to seasonal pressure towards Christmas.
Thanks Matt.
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Matthew J. Site Owner 68 days ago
Verified Purchase
Quality Kiln Dried Logs
Great quality Kiln Dried Logs - would recommend
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Jane S. 36 days ago
Verified Purchase
Kindling and firelighters
Kindling and firelighters arrived well packaged and fine. It was a bit of a surprise to have a £15.00 delivery fee added as I wasn’t buying logs. I can understand why but didn’t see anything about that on the website when I ordered. I use hotlogs so don’t know about the logs though I’d be interested if they became available on this site.
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Response from firewoodfund.co.uk
Thanks for your review Jane - really appreciated.

Delivery of Kindling and Firelighters is only free when you buy with Logs.

We have to charge an additional delivery fee when it’s purchased alone. Despite this, we are still cheaper than other online retailers (even with the extra £15 for delivery).

We have taken your feedback into consideration and will be making the website clearer.

Best wishes,

The FirewoodFund Team
Stuart R. 64 days ago
Verified Purchase
Efficient but...
The ordering system was efficient and the logs arrived quickly. However, they arrived on a wooden pallet and had to be left in the street as the delivery person could not get his trolley over the road kerb in order to place the pallet on the property. It should be made clearer how the logs are going to arrive so that customers can judge whether this delivery system is suitable for them.
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Response from firewoodfund.co.uk
Hi Stuart,

Thanks for the review.

Full delivery information is on the ‘My Delivery’ page, however we have still taken note of your feedback.

We will make this information clearer and more accessible within the next few days.

Have a lovely Xmas.

The FirewoodFund Team.
Ian M. 65 days ago
Verified Purchase
good quality wood...
good quality wood but delivery driver could only drop pallet at end of drive which left us having to move by hand all the wood to garage.....
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Response from firewoodfund.co.uk
Thanks for the review Ian. This is unusual, normally the delivery drivers are more helpful than this. We will be asking questions. On a positive note, we are glad you are pleased with the quality of the Logs.