2 stars on 1 review
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Adele M. 204 days ago
Verified Purchase
More detailed description/usage needed
Although the software itself is very encompassing, I have not found the after support to be very helpful. I am still waiting for explanations on the accounts and some of the differences as it was never clear at time of purchase/download. Although I have no doubt the template can and will do everything I want a better description of the chart of accounts and item listing would be useful, otherwise I feel like I was just given templates and told to go figure it out 😕
Response from
Hi Adele,

Thank you for your review. I apologize for any misunderstanding, and I apologize deeply if someone here would tell you to go figure it out. That is unacceptable, and I would be very upset if that happened to me.

QuickBooks is difficult to learn and use for a regular business and what you are dealing with is Construction Accounting which is 25X harder than Regular Accounting. That is the reason we developed these templates, to take away some of the pain of setting up QuickBooks for folks in the Construction Industry.

We do offer one-on-one training, and according to our records you declined it; however, please know the offer still stands. To make sure you get the best possible training I will be your instructor. I have used QuickBooks since the first release in 1991 and am the primary Project Manager who set up the template.

Your question gave rise to a new training program. We are putting together some in-depth online classes for Accountants, Bookkeepers, Trade Contractors, Home Builders, and Handyman Businesses to help people learn how to get the most from our templates. Everyone who has purchased any of our templates will be offered a special pricing as a Thank You.

Warm Regards,

Randal DeHart, PMP, QPA

PS: I trust you had a good Thanksgiving and here is wishing you Happy Holidays and a Happy New Year!