factorydirect4homes.com
  
5 stars on 10 reviews
Reviews Questions About
What do you think of factorydirect4homes.com?
 
10
 
0
 
0
 
0
 
0
SORT BY
FILTER
Dan T. 190 days ago
Purchased Windows Online, Easy Process
I was able to purchase new windows on Factory Direct's website in less than 5 minutes, and it was easy.
Helpful1
Comments0
Rhonda F. 32 days ago
Great Customer Service
I originally had Factory Direct come to my home in the fall of 2017. Although I wanted to purchase my windows at that time, several home repairs came up and I didn't have it in the budget to do at that time. Fast forward to Spring 2018. I called them back excited to finally move forward. All of the Factory Direct associates I have dealt with were great. My previous sales guy had since retired but they had another wonderful female consultant come out and she took great care of me!
Helpful0
Comments0
Katie B. 87 days ago
Truly Custom Windows
I was looking for a very specific window that was energy efficient but was not the standard white on white window. I wanted a white interior but brown exterior. Also, I had a very intricate grid pattern in mind that was not the typical pattern you usually see on windows. I looked everywhere and called numerous companies to no avail. Finally, I saw a billboard for Factory Direct near work and gave them a call. I was shocked to find that not only were they able to get me the exact window I wanted, they were going to be able to install them in less weeks than everyone else was going to be able to, mind you these other windows were not even my "ideal" window just a window as close as they could get. Factory Direct installed my windows yesterday and they are breathtaking. My vision of what I wanted my home to look like and how the windows turned out were perfect. I rarely write reviews but I had to this time given how happy I am with how everything turned out.
Helpful0
Comments0
Dee D. 110 days ago
Second Time Using Factory Direct
This was the second time I have used Factory Direct and they took great care of me just like the first time when I used them for a rental property. This particular job was on my actual home that I reside in and so I choose a higher end window. Mike was my installer and he did a fantastic job. I had double hung windows, a transom window, and a patio door all replaced.
Helpful0
Comments0
Kimmy S. 122 days ago
Easiest Way To Purchase Windows
Like most people today, I am super busy. Kids, work, and life in general take up all my time. I was not looking forward to replacing our homes windows because I assumed it would be a huge hassle. Scheduling appointments, meeting with salespeople, and doing the whole song and dance of negotiating was something I was dreading. I had one company come out in the end of November and just as I suspected, it was terrible. The guy was at my home for over 2 hours and did the typical pushy sales tactic, "if you buy today." I put my new windows on hold for the next two months. Just as I was gathering the courage to start up the process again, I saw that Factory Direct sells windows online. I filled out the form with everything that I wanted and right then and there my total amount was given. No negotiating, just straight to the point my total for the windows (did I mention they were 3K dollars less than the quote I received in Nov). They called the next day to go over my project and I scheduled an appointment the day after that for a representative to come out to my home to bring a sample window and take measurements. I will admit, I was a bit worried that they would try and charge me after the fact for something more, but that never happened. I paid exactly what was online that first time and that's it. This may not be the way for all people to purchase windows but for the busy professional/mom whose husband is always traveling, it was perfect. My windows are great and the installation of them went perfect too. I am extremely happy with Factory Direct and wished I would have done this sooner.
Helpful0
Comments0
Judith G. 136 days ago
Great Consultants!!!
Factory Direct has very knowledgeable consultants and they are a pleasure to have in your home. After appointments with three other local window companies, I did not want another pushy "used car sales man" type in my home and it was a breath of fresh air when my consultant Stephen came out. He truly listened to what I wanted, rather than force a certain window my way and he told me to "take my time" which was the complete opposite of everyone else who told me that I had to buy today or the price was changing. Choosing Factory Direct was an easy decision and my windows that were installed exactly 3 days ago look terrific.
Helpful0
Comments0
Ronald B. 142 days ago
Online Competitive Quote Tool
Very good experience. Factory Direct has an online tool where you can submit a quote that you received from another window company and they will beat that quote. I wasn't sure how/if it would work out well for me, but in fact it did. Plain and simple, I got the windows I wanted at the lowest price out there.
Helpful0
Comments0
Elle T. 159 days ago
Exceptional Local Window Company!
I was referred to Factory Direct from the neighbor three houses down. She explained that she was well taken care of and she had given them a quote from another window company, which they beat the price by a little less than 1K. I decided to call them and ultimately purchased my windows from them too. I am very satisfied with the amount of money I paid and the quality windows I received. From start to finish, from initial appointment to actual installation, the total time was 4 weeks.
Helpful0
Comments0
Becky H. 166 days ago
Delivered Exceptional Customer Service
We have had our new windows and patio door for several weeks now and I am delighted with how they turned out and even more happy with the customer service I received from Sonny.
Helpful0
Comments0
1-10 of 10


Is this your site? Claim it now to respond to reviews, add widgets to your website, and more.