1junk collarsJanet L.2017-06-09 15:06I purchased 2 LARGE collars in late 2016. In I guess of April of 2017 I FINALLY received 2 MEDIUM collars. This was after much aggravation and communication by email to get any product at all. Then when I received the WRONG ONES I had to send a picture of them and the package to prove I got the wrong size. NO OFFER OF A REFUND EVER. I kept the medium collars. Used them on a beautiful stray dog that I intended to keep. FIRST COLLAR BROKE. Put the 2nd one on it and it eventually broke too. NOW IVE EMAILED THEM AGAIN. THEY WANT PROOF THEY BROKE APART. STILL NO OFFER OF A REFUND. OBVIOUSLY $20 WILL BREAK THEM. I'M DONE WITH THIS COMPANY AND THEIR SORRY FOR EXCUSE OF DOG COLLARS. I WOULDNT RECOMMEND ANYTHING FROM HERE UNLESS YOU WANT TO BE JERKED AROUND AND SENT THE WRONG PRODUCTS.