electricempireusa.com


Anonymous
Worse company ever
I wanted to give them a negative 5 stars. But wasn't able to. Do not order from this company it is a complete rip off. I ordered 2 hoverboards for my kids for Christmas on 11/24. It is now 12/10 and I have not received my order yet. The company promised fast shipping. They said my order would be shipped in 3 to 5 days. It has been 3 weeks and they still have not shipped my order. I have called and emailed every day for the last week. All you get is an answering machine. And no one ever calls or emails you back. But they take your money the same day. I am so fed up with this company right now all I want is my money back. Now my kids will be heart broken for Christmas. I have contacted the BBB. And my next call is to my credit card company and a lawyer. Please don't waste your time and money order from somewhere else.
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Today
Mariah Vierck
horrible company!!!!
I ordered a gold and purple hoverboard on 11/19 and it's 12/9!!! We tried contacting the company many many times and still no response! I was getting it for my two daughters and they were sad when I told them I could not get ahold of the company and we probably won't get the boards. I do
not recommend this company and they took my money the day I ordered the boards!!!!!!! I would not put one star I would put zero!!!!
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Today
Anonymous
Fraud/Theft
Website claimed free same day shipping and item in hand in 2-4 days. I ordered 11/21/2016 hasn't even shipped yet. Dec. 1, 2016 actually got an answer on their phone line, 1st and last time they answered, and the lady promised it would be shipped that day or the next. Nope still not shipped and won't answer phones or emails. They didn't have a problem taking my money within 24 hours though did they. This is theft plain and simple. 0 stars
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Yesterday
Anonymous
Do not purchase
This company sucks ordered a hover board on 11-09-16 it's 12-09-16 have been calling and emailed them on several occasions no response. They sent out a bogus fed-ex tracking number package never left Florida and I live in GEORGIA save yourself a headache and purchase from a legitimate company. O stars
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Yesterday
Anonymous
HAVE YET TO RECEIVE MY PRODUCTS!!!!!!!!
I ordered 2 hover boards through Electric Empire on November 12th, 2016, and have yet to receive my products! The funds habe been taken out of my account, I have called Electric Empire and all I get is an automated voicemail! I have sent several emails, and all I got back was a response saying they shipped my package but when I called Fed Ex with my tracking number, they said that a label has only been created, but no prodcuts have been sent or picked up!!! Worst customer service ever!! I will be filing a report through my bank and BBB if I do not hear back within a few days!!!! I want my kids to have their gifts on Christmas morning, but it's not looking good!!!
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Yesterday
Anonymous
Fraudulent Company
Ordered my purple 6.5 hoverboard on 11/29/16. They took the money right away. Ever since 12/2/16, I have been trying to contact the company through email, calls and website correspondence without hearing a word from anyone! My order just keeps saying processing and my order has still to ship even though it says allow an extra 3-5 days for shipping. This company is a fraud, I just want my money back so I can go and buy my daughters Christmas present that she really, really wants! I am just sick to my stomach as to what this company has done to many of us this holiday season. Word of advice, DON'T ORDER FROM THIS COMPANY, PAY THE EXTRA MONEY AND BUY FROM A REPUTABLE COMPANY!
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Yesterday
Anonymous
one disgusted buyer
Your rating needs to be zero. I ordered one Hoverboard for my granddaughter for Christmas was charged for two. I have sent numerous emails with no response. Can't find a phone number to call them. You took the money out of my account immediately and I'm sure now I will never get the Hoverboard. You should be ashamed of yourselves but I feel certain you have no conscious but you will be dealt with someday.
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Yesterday
Anonymous
Scam artist
Just as others have stated this place is a joke how many people have to complain before this site is removed I should have read through all the reviews first and not just the ones upfront but I put in claim with Bank so matter will be taken care of people please stay away from this site please it's a bunch of Bs
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Yesterday
Anonymous
WORST COMPANY EVER!!!!!!
DO NOT ORDER FROM THIS COMPANY! They claim to ship in 2-4 days, it's been 3weeks and still NO Hoverboard! We finally purchased one at Best Buy with a warranty. They DO answer the phone, respond to emails or return phone calls. I've done all 3 over and over and over again! This company is a SCAM!!!
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Yesterday
Anonymous
Horrible Service SCAM!
I ordered my son's Hoverboard on 11/9/16, the company immediately took the money from my account. On 11/21 I got an email notice that a shipping label had been created for fed ex and it was to be delivered on 11/29. It is now 12/9 and I still have not received it. I have called and left multiple messages and sent several emails with no response. I called fed ex and they confirmed the shipping label but it was never called to them for pick up. Please DO NOT order from this company! It's a Scam! I now have one very disappointed 11 year old boy who looks on the porch everyday for his package only to have his heart broken everyday. I will be calling the bank to see if they can do anything and I will file a complaint with the BBB as so many others have done too. When will someone put a stop to this???
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2 days ago
Anonymous
SCAM at Christmas
How can the website be taken down? I ordered on the nov 20th and received confirmation on nov 23. I started becoming skeptical when I sent messages and I received no response. I've left 2 voice messages and have not received a return call. Put a claim of fraud with my bank. I pray others will read the newest reviews before ordering.
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2 days ago
Anonymous
This ia a scam!!!!
Please don't order or put your personal information on their website.I have called numerous of times no answer but they charged my card and send me an invoice stating that it was fraud.people this is a scam please spend your hard earn cash somewhere else!!
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2 days ago
Anonymous
Rip off!
They charged my card and I got nothing! They never replied to my numerous emails or voicemails. No one ever answers the phone when you call. Do not waste your time or money 28th them only to have a heartbroken child that will not receive their Christmas gift! Only have them 1 star because I can't give them 0!
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2 days ago
Anonymous
RIP OFF FRAUD
Unfortunately I had to choose one star in order to rate this company, but it should be zero stars. I ordered a hover board for my granddaughter's b'day and they took the money out of my account immediately a month later I still have not received my item nor my refund. Hell I can't even get a live person on the telephone. What does that tell you? RIP OFF. I have reported them to the BBB and to my credit card company. One work to the thieves. The FEDS are after you and so is IRS!
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3 days ago
Anonymous
This company is a joke
Ordered hoverboard 11/19/2016 and they took money out of account same day. They sent email on 11/30 saying shipping label has been created and item is shipping. It is now 12/7 and nothing has been shipped. Company will not answer phone or emails and won't return calls. Do not order from this place. I'm one very upset mother and christmas morning will be heartbreaking for my son now
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3 days ago
Anonymous
Bad company
Took my money on the 23 of November for one hoverboard have not received it they don't answer their phone or emails and will not return email like it states in the site bad company do not order from here . I need help who do I contact to turn them in so I can get my money back.
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3 days ago
Anonymous
RIP OFF
I have the same issue as everyone else. I tried to call my bank to see what I can do they say nothing basically I'm out $200. I read other ppl have there bank disputing the transaction I would like to know how to go about this if anyone has done it and will contact me. I don't understand why some banks are helping but my bank just says nothing I can do. So basically you can just rip ppl off and that ok. Whoever this person should be put in jail because he has basically robbed us. My email is candicehunnicutt@gmail.com any info I can get to help is appreciated.
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3 days ago
Anonymous
No stars
I ordered 1 hover board on Sunday. Checked that I only ordered 1 before confirming and completing order. I received email invoice stating I ordered 3. I then checked bank and it showed $599 pending. I have tried calling over 50 times and sent many emails asking them to cancel order and call me to order just 1 board. They do not EVER answer phones or emails. Transaction is still pending so I am hoping my bank can cancel it. Otherwise I will have to file a claim. I am single mom with 4 foster children. That money was for food, gas etc. This is causing a hardship.
I will be filing with BBB if my money isn't refunded. I do not want to purchase a hover board from them after this stressful experience. Why is this allowed to happen over and over? How is their bank not wondering why all these claims are occurring? Also they have several websites with different company names and it's the same story. One is Hoverboarder.com but there are several
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3 days ago
Anonymous
No stars
I ordered 1 hover board on Sunday. Checked that I only ordered 1 before confirming and completing order. I received email invoice stating I ordered 3. I then checked bank and it showed $599 pending. I have tried calling over 50 times and sent many emails asking them to cancel order and call me to order just 1 board. They do not EVER answer phones or emails. Transaction is still pending so I am hoping my bank can cancel it. Otherwise I will have to file a claim. I am single mom with 4 foster children. That money was for food, gas etc. This is causing a hardship.
I will be filing with BBB if my money isn't refunded. I do not want to purchase a hover board from them after this stressful experience. Why is this allowed to happen over and over? How is their bank not wondering why all these claims are occurring? Also they have several websites with different company names and it's the same story. One is Hoverboard.com but there are several
Was This Review Helpful?    0   0
3 days ago
Anonymous
No stars
I ordered 1 hover board on Sunday. Checked that I only ordered 1 before confirming and completing order. I received email invoice stating I ordered 3. I then checked bank and it showed $599 pending. I have tried calling over 50 times and sent many emails asking them to cancel order and call me to order just 1 board. They do not EVER answer phones or emails. Transaction is still pending so I am hoping my bank can cancel it. Otherwise I will have to file a claim. I am single mom with 4 foster children. That money was for food, gas etc. This is causing a hardship.
I will be filing with BBB if my money isn't refunded. I do not want to purchase a hover board from them after this stressful experience. Why is this allowed to happen over and over? How is their bank not wondering why all these claims are occurring?
Was This Review Helpful?    0   0
3 days ago

electricempireusa.com
ElectricEmpireUSA.com is your top destination for high quality hoverboards. We provide FREE SHIPPING on all orders.

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