electricbicycleusa.com
  
4 stars on 5 reviews
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Molly A. 144 days ago
Great site for electric bicycles
Electric Bicycle USA has great electric bicycles. Site is clean and easy to navigate which I really like. My interactions and questions with customer service have been great. I recommend.
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Comments0
Response from electricbicycleusa.com
Thank you for the great review, Molly! We love to hear from happy customers! Please let us know if you have any more questions.
RD R. 45 days ago
Verified Purchase
Your Simply The Best electricbicycle.com
Hi: I found electricbicycleusa.com after another site failed to have a bike they advertised in my size really wasn't in stock. I needed a extra large being 6'3" I saw the (POPULO SCOUT extra large) after missing out on the M-5800 from addmotor because of my hemming & hawing around. Anyway I really love the bike it rides better than my old bike even without power assist and I didn't use above #2 assist (plenty of power). Gears were a little bit of a learning curve but got used to them pretty easy because the shifter is outstanding. SMOOTH. Won't lie headlight (lame) but at least it gives you a starter and it is hooked up to the battery directly. Now the battery is NICE. I like to get exercise so I only use the power when I have to so I know I can go a long way on a charge. I think most people in their daily lives would find the battery more than enough! But you know, as much as I love my new bike from electricbicycleusa.com the BEST part was the CUSTOMER SERVICE at the web site. HOST/SALES REPRESENTATIVE. Now Sarah she's the GREATEST trust me she will bend over backwards to help you anyway she can(personally I think she might have been a contortionist in another life), (Ha! lol) as Sarah would say). Anyway I believe you can't go wrong if you go with electricbicycleusa.com. It really was an enjoyable experience. THANKS AGAIN SARAH (your simply the best) R.D.Roszell
Helpful1
Comments0
Response from electricbicycleusa.com
Hi, Randy! Thank you for a great review! It has been great working with you to find a bike you love. No comment on what we were in past lives (and yes, lol) Happy adventuring and let us know if we can help you with anything else. :)
Jeremy 113 days ago
Highly recommend!
Great customer service. I love my new bike. Thank you so much!
Helpful1
Comments0
Response from electricbicycleusa.com
Thank you, Jeremy! Enjoy the ride!
Doug F. 55 days ago
Verified Purchase
E-Move bike
We received the bike and just unpacked it. There were no instructions with the bike and not all the tools to put it together were included. I did get a small piece of paper on how to charge the battery, haven’t done that yet, the bike came with a headlight but the bracket was broken so I don’t know where the light would even go. Will try the bike out and write another review. Thank you.
Doug Francis
Helpful1
Comments1
Response from electricbicycleusa.com
Hi, Doug. I am so sorry to hear your experience has been less than stellar. Please email photos of the broken bracket on the headlight to info@electricbicycleusa.com and we will send you a replacement. We are also sending you a gift for the inconvenience. Please feel free to contact us directly if you have any more issues and we will be more than happy to help.
Douglas K. 31 days ago
Verified Purchase
dbkellr@yahoo.com
Paint was scratched on side and was chipped off where bike folds. When folding bike together it had to be forced, battery and terminals did not match up right, I hope I can unfold it and get it back together again. Also back fender is bent, not assembled properly.
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Response from electricbicycleusa.com
Hi, Doug! I’m sorry to hear you’re having issues with your new Enzo. You should have received some touch-up paint comes with your bike in the small box. If the battery is not in properly before closing the bike it will not close properly. Please do not try to force it as it may damage the bike and battery! Contact us if you are still having problems getting it aligned. Can you also send us a photo of the bent fender so we can get that taken care of? You can e-mail it to info@electricbicycleusa.com or text to 1-855-324-5387