ejuiceconnect.com
4 stars on 25 reviews
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Andrew C. 5 days ago
Let down.....
Ordered something on the 8th that i was going to get on another site for 25 bucks and free shipping...but this site i came across and figured it was only gonna be like 20 bucks after the shipping and since it was 2 day flat rate shipping i figured was worth it...well ordered on the 8th and is noe the 12th and even on its tracking its still not even to my state yet..and being its saturday i wont get now till monday at earliest ...would have rather paid regular price for juice with free shipping and had by the 11th like the expected date was on the tracking...
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Response from ejuiceconnect.com
We are so sorry you haven't received your package by the expected delivery date. You will need to contact USPS about that. Once they pick up the package it is under their care and control, not ours. We cannot be held responsible for packages after they are shipped. We ship all orders with 24 hours M-F (before shipping cut off time on Friday.) Once the package leaves our chain of custody, we are no longer in control.


Stephanie C. 10 days ago
I found my new go to for all my vape needs!!
I was skeptical at first but gave them a try. Very good communication, fast accurate shipping, genuine product, and very best pricing I've found yet even with shipping!! New loyal customer here and I'm recommending to allot of ppl paying way more for the same stuff. Some of us couldn't afford to even try some of this juice at regular pricing or even sale prices of others ssite! Thanks ejuiceconnect!
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Response from ejuiceconnect.com
Thank you for taking the time to write us a great review and shopping with www.ejuiceconnect.com. We strive to bring you the lowest prices online and exceed your expectations. We value your business and hope you will be a loyal customer for a long time to come.


Joshua S. 13 days ago
Awesome Device Great Service!!!
This device and tank is a beast what more can I say! Went out on a limb with EjuiceConnect thinking these prices are way to good to be true! I ordered on a Sunday and they shipped it out Monday morning. Great service great prices great company EjuiceConnect is my new go to vape supplier made an exceptionally happy and consistent customer here!!!!
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Response from ejuiceconnect.com
Thank you so much for taking the time to write a great review. We appreciate your business. : D


Melanie Q. 15 days ago
Awesome customer service
Yesterday was the first time I ordered something from this site. Today the company contacted me via text due to they are out of one of the flavors I ordered. They quickly gave me other options due to being out of the product. So far they are making sure that I am a happy customer. They didn't just send me an automated message saying product on back order, I was texting back and forth with an actual person that wanted to make sure that I am happy with the service I am receiving from their company. I will see how the rest of my experience goes from this point on but so far they have one happy loyal customer here.
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Response from ejuiceconnect.com
Customer service is our top priority. We value your business. Thank you for taking the time to write us a great review and shopping with www.ejuiceconnect.com. : )


Mary 17 days ago
The Bomb!!
Everything was perfect. Joy was so helpful too. Im a customer forever!!!
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Response from ejuiceconnect.com
Thank you so much for your wonderful review and being a loyal Ejuice Connect customer


Wallace S. 19 days ago
crown 3 tank
purchased 2 crown 3's. received items and i must say this tank is machined well and was pleasantly surprised at the beefy coils and huge juice slots, which were imo the prob with older crown coils. juiced it up and let it sit for 2hrs. i do not prime coils anymore, i prefer to install them and let it sit , close the air holes and pull it thru. First hit i was suprised to get no coil taste full flavor but something was off, took it up to 85watts better but not great, 90watts on the .25 and better but yet still a little off, took it to 95watts and the coil started to shine, chained vaped it got it real hot and no dry hits, took it to a 100watts, not a prob, 115 no prob, not one dry hit. let tank cool for about 30mins and came back to 95watts(sweet spot on the .25) and the flavor was intense. one note if you vape on a v12 or cleito 120, this is not a cloud chucker, its chimney and drip tip condenses the flavor for a tighter draw not "restricted" for flavor chasers this is a must have
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Response from ejuiceconnect.com
WE are so happy to hear your are enjoying your new tank. Thanks you for shopping with us. We appreciate your business.


Andrea L. 22 days ago
Rude and not helpful at all
I placed an order on 7/17, the next day I received an email stating the item shipped on the 18th. It's now the 26th and all it still says is "shipping label created". They're in Florida as am I, it should take 2 days to receive. I emailed them asking for an update and an explanation as to what the issue was. Apparently, I accidentally sent the message twice in error & this is the response I received from Joy. "I replied on the other ticket. No need to contact more than once" which came across to me as a bit rude. It's not necessarily what someone writes, it is how the person on the receiving end reads and interprets it & to me she was saying "we received your first message, you don't need to bother me again about this same issue". Sorry, I paid for a product & if I feel I need to contact them every day until my issue is resolved or I get a satisfactory answer I will and expect to get a polite, professional response.
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Response from ejuiceconnect.com
We ship all of our orders within 24 hours M - T, and sometimes on Saturday if we can get a late pick up. We follow up with each and every email and ticket we receive so there is never a need to contact us several times using various means of communication. Our customer service team does their best to make eery customer satisfied. Sometimes we can;t always give the response the customer is hoping for. Such as USPS transit times. Once a package is scanned it is no longer under our care and control. We are sorry we were not able to resolve your issue to your satisfaction.


Sydney B. 23 days ago
Horrible products and customer service!
I ordered the Smok Alien kit from ejuiceconnect and not even a week later the mod stopped charging. I emailed the company and they were not helpful at all. Now I'm short $60 (plus batteries and juice) and I have a mod lying around that I can't even use. Find a different site to order from! I'd give 0 stars if I could.
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Ty F. 30 days ago
Shipping is bull
Well I ordered a good bit of stuff with 3 day shipping about 3 days ago and it's not suppose to be here till Friday when it should be here today or Wednesday?
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Response from ejuiceconnect.com
I am sorry to hear your package took longer than expected to arrive. We do our very best to ensure that all shipments go out within 24 hours of receiving the orders M - F. Once USPS scans the label, it is incumbent upon them to deliver your package safely and "ON TIME,"


Megan G. 35 days ago
I Love it!
Amazing prices and even better customer service. I will absolutely be buying from here again! Richard should get a raise. Haha. I've never had a quicker response or more helpful information to my concerns. Thank you!
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Response from ejuiceconnect.com
Thank you so much for your great review. customer service is our top priority. That, an providing the very best products at the lowest prices! We appreciate your business and value you as a customer. Thank you again for shopping with www.ejuiceconnect.com

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