dynastytoys.com
  
4.5 stars on 420 reviews
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Teri G. 97 days ago
Verified Purchase
Amazing customer service
We purchased the battle pack as a gift for our grandson this Christmas. There were some issues with the delivery and our box was damaged. After contacting Luke at Dynasty Toys, he had a replacement in the mail the next day. You have to love a company who stand behind their product as well as provide stellar customer service. Grandpa couldn’t wait to get the batteries in the guns to have them ready on Christmas morning and of course try them out with Grandma. These are so much fun, can’t wait for our Spiders. Thank you for going beyond our expectations.
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Sharon M. 27 days ago
Verified Purchase
Guns or no guns?
I was led to believe the guns came with the bug. The bug isn’t any good without the gun. I recieved 6 bugs and not a single gun. I got a message from one of the customer service reps who said I could order the guns and get 50% off.
I mulled it over and finally decided to order the guns for the guys for Christmas only to be told I couldn’t get the discount. I was very upset. Getting tired of being misled.
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Verified Purchase
Love Dynasy
I love how much your company cares about your product. You have a very speedy delivery and everything went smoothly with check out. The only issue I have is that one of our guns does not reload it worked first the first night and then stopped I am still giving you 5 stars because we love this product but will be in contact with your customer service.
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Anonymous Yesterday
Verified Purchase
Great quality but...........
My 2 boys seem to like these guns better than Nerf guns . However I purchased 2 more guns with capture the flag because I had originally purchased 4 new laser tag guns for Christmas. Within 3days 1of the guns stopped functioning. Since it was from an unauthorized reseller I couldn’t turn it in for a warranty exchange. So this is why I’m writing this review. I did get a discount for purchasing the 2new guns but I felt I had to because if my sons friends came over 1 gun would not be functioning and that’s no fun at all. So there. Overall These guns are better than flying darts at your eyes.
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Jared P. Yesterday
Verified Purchase
Excellent Product!
Kids love the Laser Tag guns and the customer support we received from Dynasty Toys is second to none!
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Felicity D. Yesterday
Verified Purchase
amazing
We love our new toys! amazing customer service extremely easy to talk to and they are very helpful. The guns work great! my kids are over the moon!
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SAM M. Yesterday
Verified Purchase
Big Christmas hit
These laser tag guns are fantastic, a giant hit with my kids and their friends. My kids have had other sets in the past, and these are lighter, more accurate, and more fun to use (the different sound and power settings are a blast and add a strategic element to the battles). More importantly (to me) the customer service is great. We were missing a target bug in our first delivery, Dynasty made a huge effort to get it to us before Christmas. On Christmas day we had one gun that was defective (we got the 4 pack), we couldn't open the battery pack to put in batteries. Dynasty sent us TWO new guns to replace the problematic one, and didn't ask us to go to the trouble of sending back the dud. All 5 guns in this house are working great, now. I would recommend this toy, and this company, to anyone.
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Jen C. 2 days ago
Verified Purchase
Great customer service.
To be honest, my son still hasn't taken advantage of the new laser gun set, but I had an issue with my purchase and the customer service could not have been better. They answered my request immediately and went above and beyond to remedy my situation. I am going to have to get my son outside at night to play with the guns (even in California, we get cold at night). I have every confidence that I have any issue with the guns that these guys will take care of it. Great company. Good luck to you in your family business, Dynasty.
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Monique V. 2 days ago
This is my first time on here.
My sons birthday is coming up so this is the site I would be looking at for sure and will see what I can find for him 👌 👌
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Alex T. 4 days ago
Verified Purchase
Satisfied customer
I bought the laser guns with the bugs and my niece and nephew love them, their mom says they play with them all the time!
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