downlitebedding.com

4.5 stars on 40 reviews
 
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Renee 20 days ago
Not the same pillow
I stayed at a hotel in Chicago. There were two different type of pillows - same brand, different feel and different numbers on the tag. When I called to order I clearly explained this and had the code of the one I wanted. They looked up the hotel and said what pillow that hotel uses. Away I got they used the code j gave them, I ordered two for my bed and two for my guest bed but they do not feel like the pillow I used in the hotel at all. Very disappointed.
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Sherry W. 20 days ago
My first experience with downlite
I have ordered several items from downlite over the past few weeks and I am so impressed with the quality of each and every item. My purchase arrived quickly and ahead of schedule, customer for life. S. Willis
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Kelly B. 22 days ago
Verified Purchase
Awesome Bedding
I love downlitebedding.com. Thank goodness for the cool touch bedding. I finally get a good nights sleep.
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George W. 23 days ago
Verified Purchase
Excellent Quality - Great Price
I have purchased several down comforters, duvet covers, pillows and down blankets...A common denominator of my experience is excellent quality products at reasonable prices...
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Stephen F. 27 days ago
Verified Purchase
Smaller pillow keeps ears from overheating
I have used pillows like this in hotels. It's well-stuffed, so it keeps my head up. It's small, so my head doesn't sink in too much. Most pillows make my ears hot, which keeps me from falling asleep. This one has a cooling cover on one side, which helps it to breathe. Got one for me and one for the honey and we both like it.
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Randall F. 29 days ago
Verified Purchase
New Pillows!
We contacted downlite after enjoying the pillows at the Disneyland Hotel, and received an immediate and helpful response identifying the product used by the hotel. We have ordered and received the pillow and protective covers, and are enjoying them. Great customer service!
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Jodi S. 30 days ago
Verified Purchase
Our ordering experience with Downlite
It was just OK. While I appreciate a business that is cautious with credit cards, my experience was frustrating because I was instructed to call in for verification and I did that but the person was NEVER available and my calls kept going to voicemail. I called and asked to speak to someone else and was told I should talk to the person that called me which resulted in wasting MY time on numerous phone calls while trying to place a BIG$ order and caused a delay in receiving the items ordered. He NEVER called me back, but apparently released the order to be fulfilled. This is no reflection on the products, but it was NOT a customer friendly experience. Luckily, the items I was ordering are for a home under construction which is experiencing a delay. No review on the actual products can be posted at this point, but fingers crossed!
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Anonymous 31 days ago
Verified Purchase
Excellent product & service!
I always have trouble finding a good pillow. I constantly try & am disappointed. I recently stayed at a hotel & loved the pillow so much that I took it out of the case & wrote the name down. When I looked on the company's site there were many choices & I didn't know which was the pillow I wanted. I emailed them & received a response the next day. I stated which hotel I stayed at & they sent me back a link to the pillow. I had a few questions & Jasmine was very polite & always responded quickly. I have been using the pillow for a few weeks & am completely thrilled. The product far exceeds my expectations. I no longer wake up all night & my neck doesn't hurt anymore. In addition, the pillow was reasonably priced & shipping was free! I highly recommend the company & products.
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Stephanie S. 32 days ago
Verified Purchase
love my pillow
i love my new extra soft down pillow. It's just what I was looking for. Downline bedding was wonderful in refunding purchases of other pillows that turned out to not be what I wanted.
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Tonia C. 33 days ago
Verified Purchase
Amazing pillow
I slept on this pillow while in Hawaii at a resort....had to have one. Ordered it while I was still on the Islands; I cannot believe it took this long to find the perfect pillow. Now planning to order the king size version along with the bedding.....
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About The Company
Find a selection of manufacturer direct hotel bedding made by DOWNLITE for properties around the world. 100% of our pillows are made in the USA.

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