dix30simulation.com
  
4 stars on 7 reviews
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Ronald H. 55 days ago
Verified Purchase
Great expérience, again
As for my last orders, this one delivered a great product, good price and very fast delivery . I'll be back!
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Response from dix30simulation.com
Thank you Ronald, always a pleasure to assist you.
Marc W. 55 days ago
Company is great and customer service is exemplary
Purchase was smooth and item received very quickly.
I had issues with item and worked through troubleshooting with Daniel until a point we both decided that the manufacturer needed to be involved. He put me in touch with the manufacturer who agreed that the unit needed to be returned. The manufacturer resolved the issue and fixed the unit, and Daniel was in contact the whole time until resolution.
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Response from dix30simulation.com
Thank you Marc, I will share your kind words with the team and thank you again for being part of our valuable customers...
Guylaine P. 122 days ago
Verified Purchase
Great service!
Very good service and good products
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Response from dix30simulation.com
Thank you for shopping with us, your business is much appreciated!
Nuno G. 246 days ago
Verified Purchase
5 estrelas
Muita variedade de produtos
Preços acessíveis
Bom serviço pós-venda
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Response from dix30simulation.com
Muito obrigado, os seus comentários são muito apreciados
Serge D. 242 days ago
Verified Purchase
Achat de x-plane 11 (DVD)
J'ai reçu l'article tel que j'avais commandé.
Livraison ultra rapide. J'ai reçu ma commande le lendemain.
Le seul problème, l'attente d'une réponse au téléphone ou sur le site. Si on a une question, il faut être patient.
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Response from dix30simulation.com
Merci pour vos commentaires, Nous travaillons dur chaque jours pour apporter une amelioration à la communication. Nous offrons aujourd'hui un canal de communication supplémentaire sur notre groupe Facebook.
Kevin S. 132 days ago
Verified Purchase
Patience
I have not received my order yet so hard to do a review. Thisbis the second request for a review prior to receiving any product.
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Response from dix30simulation.com
We apologize for the automatic review request. We also can confirm your order was sent 3 days ago but delay may occur with Canada Post due to the holiday season. Thank you for your time
Martin C. 65 days ago
Verified Purchase
Slow shipping
I placed my order Jan 25 and it is now Feb 19 and has not been shipped. The website says "only one left" so I ordered and then learned there were none in stock. My credit card was charged right away. I would like to leave a better review but can't right now. I get it that their supplier is slow, but their website should not show the item in stock if it isn't.
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Response from dix30simulation.com
Thank you for your feedback and apologize for this experience.
This confirm that our new plug-in is unable to manage well our inventory on 2 different platform and will be removed today by our I.T Team.
Our goal is to make our customer's shopping a pleasant and easy experience.
We encourage our customers to communicate with us prior purchase due to the nature of products and manufacturer requirements.
Thank you for shopping with us,