diloro.com
  
5 stars on 5 reviews
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Excellent customer service
Wow - really wonderful customer service and love my Lamy 2000. Sometimes when you order something online you worry a bit - but I immediately knew all was fine when I had a question and I got an immediate answer. Excellent customer service like this is hard to find these days. Was minor USPS shipping issue but customer service was right there to figure out what happened and quickly had it worked out. Got the sense that they really cared. Thanks! Wish all online experiences were like this
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Response from diloro.com
Thank you Paula for your wonderful review, we really appreciate that and we are very happy to hear that everything worked out good despite the minor hick-up with USPS. Looking forward to having you back again soon. Kind regards, Richard
Ron G. 27 days ago
Verified Purchase
Blach Diloro wallet
As a European, I needed a wallet with a coin pocket. California stores does not sell those items. Went on the internet and start searching for the right one and size. Found several websites with brand names. You responded directly to my questions. And from there on my problem was solved. I received the right one in a very short time. My wife and I are both happy. And your price was very reasonable too.
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Response from diloro.com
Thank you Ron for your kind review! We really appreciate your business and we're glad that we could get you the product that you needed - come back any time!
Alex N. 29 days ago
Verified Purchase
DiLoro Men's Leather Wallet
DiLoro was very courteous, professional, followed up on numerous occasions to ensure my order was taken care of.
The product is of excellent quality, and I would recommend them to anyone looking for a top notch product.
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Response from diloro.com
Awesome! We're so glad you had a good experience with us -- come back any time!
Anthony C. 66 days ago
Verified Purchase
Great Parker pens
Wonderful great service. Love all pens. Quick response
And best price
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Response from diloro.com
Thank YOU, we appreciate your business very much and look forward to having you back again.
Paula C. 166 days ago
Verified Purchase
Product not delivered.
Still have not received the wallet. Tracking number has said it is delayed and has said that since Nov. 29th.

UPDATE: I am changing my 1 star rating to 5 stars. The Customer Service I received during this process was outstanding! Please see my additional comments below...in a separate review.
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Response from diloro.com
Thanks for the great review! Your 5 stars are much appreciated.