capecodbrass.com

3.5 stars on 10 reviews
 
5
 
1
 
1
 
2
 
1


Peter G. 19 days ago
Verified Purchase
Excellent - easy to navigate, smooth transaction
Very prompt processing and delivery. Well designed site. Easy to use. Highly recommended!
Upvoted 0
Downvote
capecodbrass.com capecodbrass.com
5 Excellent - easy to navigate, smooth transaction Very prompt processing and delivery. Well designed site. Easy to use. Highly recommended!

Annie S. 20 days ago
Verified Purchase
Love my hardware
I love the chrome pulls & glass knobs purchased. I originally ordered knobs that were too small. Make sure you check the sizes. I had replacement knobs within 2 weeks. Very happy with my purchases. I can't say how they hold up, since they aren't installed yet.
Upvoted 0
Downvote
capecodbrass.com capecodbrass.com
5 Love my hardware I love the chrome pulls & glass knobs purchased. I originally ordered knobs that were too small. Make sure you check the sizes. I had replacement knobs within 2 weeks. Very happy with my purchases. I can't say how they hold up, since they aren't installed yet.

FM M. 26 days ago
Verified Purchase
Speedy service, good quality product
Received order promptly as it was in stock. Everything went smoothly and I love my new brass knobs.
Upvoted 0
Downvote
capecodbrass.com capecodbrass.com
5 Speedy service, good quality product Received order promptly as it was in stock. Everything went smoothly and I love my new brass knobs.

Scott H. 26 days ago
Verified Purchase
Scam on what they have on hand
I needed a part for a customer and found CapeCod brass on line and bought the part based on the assurance they had the part in stock and I could receive it in a few days. When we checked in a few days later to find out when it would arrive we were told they had not received it yet. This was bad enough but instead of just directly shipping it from the manufacturer to us they had it shipped to their warehouse and then to us. Bottom line they lied to us about the in-stock status and it took over two weeks to get the part. It made us look bad to our customers whom we had made assurances to based on their shipping dates. Will never order from them again.
Upvoted 0
Downvote
capecodbrass.com capecodbrass.com
1 Scam on what they have on hand I needed a part for a customer and found CapeCod brass on line and bought the part based on the assurance they had the part in stock and I could receive it in a few days. When we checked in a few days later to find out when it would arrive we were told they had not received it yet. This was bad enough but instead of just directly shipping it from the manufacturer to us they had it shipped to their warehouse and then to us. Bottom line they lied to us about the in-stock status and it took over two weeks to get the part. It made us look bad to our customers whom we had made assurances to based on their shipping dates. Will never order from them again.

Jeannine M. 27 days ago
Verified Purchase
Great customer service. On time delivery.
Great customer service, they actually called me bc on one item I ordered the wrong finish and they questioned it. I was amazed!
Upvoted 0
Downvote
capecodbrass.com capecodbrass.com
5 Great customer service. On time delivery. Great customer service, they actually called me bc on one item I ordered the wrong finish and they questioned it. I was amazed!

ANOTHER T. 33 days ago
Verified Purchase
nothing kept in stock
2 different times tried to order Emtek, both times took 2-3 weeks to deliver, WITHOUT any explanation of this, or warning on website PRIOR to ordering. If you wont stock something, dont bother to sell it. Could have ordered direct from Emtek and had better luck
Upvoted 0
Downvote
capecodbrass.com capecodbrass.com
2 nothing kept in stock 2 different times tried to order Emtek, both times took 2-3 weeks to deliver, WITHOUT any explanation of this, or warning on website PRIOR to ordering. If you wont stock something, dont bother to sell it. Could have ordered direct from Emtek and had better luck

Paul K. 38 days ago
Verified Purchase
Will never use them again
It took forever to get our item. We still have not gotten it. We ordered it on May 27 and it is supposed to arrive on June 23, almost a month. They implied it was in stock, but they had to have it shipped from CA to ME and then send it to me in CA. I do not know when they ordered from CA but they did not get it until June 16. Will never use them again.
Upvoted 0
Downvote
capecodbrass.com capecodbrass.com
2 Will never use them again It took forever to get our item. We still have not gotten it. We ordered it on May 27 and it is supposed to arrive on June 23, almost a month. They implied it was in stock, but they had to have it shipped from CA to ME and then send it to me in CA. I do not know when they ordered from CA but they did not get it until June 16. Will never use them again.

Joe R. 41 days ago
Verified Purchase
Bad Suppliers
Cape code has been nothing but helpful and amazing. Their sales and support staff are GREAT. My order has taken weeks and has still not been delivered. Their suppliers make me question the wisedom of my purchase.
Upvoted 0
Downvote
capecodbrass.com capecodbrass.com
3 Bad Suppliers Cape code has been nothing but helpful and amazing. Their sales and support staff are GREAT. My order has taken weeks and has still not been delivered. Their suppliers make me question the wisedom of my purchase.

Steven J. 76 days ago
Great product at a fair price
The only negative in my mind was somewhat slower shipping than I am used to on other websites. In fairness I think the site might have mentioned it would take awhile.
Upvoted 0
Downvote
capecodbrass.com capecodbrass.com
4 Great product at a fair price The only negative in my mind was somewhat slower shipping than I am used to on other websites. In fairness I think the site might have mentioned it would take awhile.

Linda K. 88 days ago
So far so good
Everything arrived well packed and in apparently good condition. Since I have yet to determine whether lights work properly and my construction is still months away I cannot comment on that. I was pleased with Ginger products years ago when I renovated and they always looked impressive and of the best quality.
Upvoted 0
Downvote
capecodbrass.com capecodbrass.com
5 So far so good Everything arrived well packed and in apparently good condition. Since I have yet to determine whether lights work properly and my construction is still months away I cannot comment on that. I was pleased with Ginger products years ago when I renovated and they always looked impressive and of the best quality.

1-10 of 10

About The Company
products

About TrustedSite Reviews
TrustedSite Reviews help you make better decisions about where you shop online.