capecodbrass.com

3 stars on 5 reviews
 
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ANOTHER T. 6 days ago
Verified Purchase
nothing kept in stock
2 different times tried to order Emtek, both times took 2-3 weeks to deliver, WITHOUT any explanation of this, or warning on website PRIOR to ordering. If you wont stock something, dont bother to sell it. Could have ordered direct from Emtek and had better luck
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capecodbrass.com capecodbrass.com
2 nothing kept in stock 2 different times tried to order Emtek, both times took 2-3 weeks to deliver, WITHOUT any explanation of this, or warning on website PRIOR to ordering. If you wont stock something, dont bother to sell it. Could have ordered direct from Emtek and had better luck

Paul K. 11 days ago
Verified Purchase
Will never use them again
It took forever to get our item. We still have not gotten it. We ordered it on May 27 and it is supposed to arrive on June 23, almost a month. They implied it was in stock, but they had to have it shipped from CA to ME and then send it to me in CA. I do not know when they ordered from CA but they did not get it until June 16. Will never use them again.
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capecodbrass.com capecodbrass.com
2 Will never use them again It took forever to get our item. We still have not gotten it. We ordered it on May 27 and it is supposed to arrive on June 23, almost a month. They implied it was in stock, but they had to have it shipped from CA to ME and then send it to me in CA. I do not know when they ordered from CA but they did not get it until June 16. Will never use them again.

Joe R. 14 days ago
Verified Purchase
Bad Suppliers
Cape code has been nothing but helpful and amazing. Their sales and support staff are GREAT. My order has taken weeks and has still not been delivered. Their suppliers make me question the wisedom of my purchase.
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capecodbrass.com capecodbrass.com
3 Bad Suppliers Cape code has been nothing but helpful and amazing. Their sales and support staff are GREAT. My order has taken weeks and has still not been delivered. Their suppliers make me question the wisedom of my purchase.

Steven J. 49 days ago
Great product at a fair price
The only negative in my mind was somewhat slower shipping than I am used to on other websites. In fairness I think the site might have mentioned it would take awhile.
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capecodbrass.com capecodbrass.com
4 Great product at a fair price The only negative in my mind was somewhat slower shipping than I am used to on other websites. In fairness I think the site might have mentioned it would take awhile.

Linda K. 61 days ago
So far so good
Everything arrived well packed and in apparently good condition. Since I have yet to determine whether lights work properly and my construction is still months away I cannot comment on that. I was pleased with Ginger products years ago when I renovated and they always looked impressive and of the best quality.
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capecodbrass.com capecodbrass.com
5 So far so good Everything arrived well packed and in apparently good condition. Since I have yet to determine whether lights work properly and my construction is still months away I cannot comment on that. I was pleased with Ginger products years ago when I renovated and they always looked impressive and of the best quality.

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