5Love my hardwareAnnie S.2017-07-05 14:11I love the chrome pulls & glass knobs purchased. I originally ordered knobs that were too small. Make sure you check the sizes. I had replacement knobs within 2 weeks. Very happy with my purchases. I can't say how they hold up, since they aren't installed yet.
1Scam on what they have on handScott H.2017-06-29 00:16I needed a part for a customer and found CapeCod brass on line and bought the part based on the assurance they had the part in stock and I could receive it in a few days. When we checked in a few days later to find out when it would arrive we were told they had not received it yet.
This was bad enough but instead of just directly shipping it from the manufacturer to us they had it shipped to their warehouse and then to us.
Bottom line they lied to us about the in-stock status and it took over two weeks to get the part. It made us look bad to our customers whom we had made assurances to based on their shipping dates.
Will never order from them again.
2nothing kept in stockANOTHER T.2017-06-22 17:072 different times tried to order Emtek, both times took 2-3 weeks to deliver, WITHOUT any explanation of this, or warning on website PRIOR to ordering. If you wont stock something, dont bother to sell it. Could have ordered direct from Emtek and had better luck
2Will never use them againPaul K.2017-06-17 22:18It took forever to get our item. We still have not gotten it. We ordered it on May 27 and it is supposed to arrive on June 23, almost a month. They implied it was in stock, but they had to have it shipped from CA to ME and then send it to me in CA. I do not know when they ordered from CA but they did not get it until June 16. Will never use them again.
3Bad SuppliersJoe R.2017-06-14 23:29Cape code has been nothing but helpful and amazing. Their sales and support staff are GREAT.
My order has taken weeks and has still not been delivered. Their suppliers make me question the wisedom of my purchase.
4Great product at a fair priceSteven J.2017-05-10 20:08The only negative in my mind was somewhat slower shipping than I am used to on other websites. In fairness I think the site might have mentioned it would take awhile.
5So far so goodLinda K.2017-04-28 03:53Everything arrived well packed and in apparently good condition.
Since I have yet to determine whether lights work properly and my construction is still months away I cannot comment on that. I was pleased with Ginger products years ago when I renovated and they always looked impressive and of the best quality.