anterisgroup.net
  
5 stars on 9 reviews
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John A. 149 days ago
My McAfee was not working..
My McAfee was not working.
I contacted the anterisgroup and they fixed the problem and removed all the infections from my computer Now my computer is working fine.
Although they are based in India the tech was extremely knowledgeable, spoke coherent English, and was very friendly.
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Anthony M. 149 days ago
Anteris is a good service company for many people.
There have been a few things that I have had trouble getting fixed myself. Anteris helped when I couldn't get it done myself. There has only been 1 occasion where Anteris did cause my computer to not work, but they did get the ball rolling to repair my computer. It was just a simple problem, but it took less than 24 hours to fix it and I'd recommend Anteris highly.
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Rick T. 149 days ago
Virus cleanup support is really great by Anteris
I like being about to click and get in touch with Anteris.
I would hate to have to wait and call a local person to come help with small problems - it is great to just click and connect.
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Bob C. 149 days ago
Helpful Anteris Support
I have had a positive experience getting problems resolved. The only problem I didn't like was sometimes I was on the phone with the support guy for 3 or4 hours how ever i can say it depend on the problem you are facing, so its completely fine. If I need to renew something they should send me and a 2 month advanced notice when it is due. That way I can save money for that service I need.I really love to be a part with Anteris Thats why.
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Bob F. 149 days ago
Long time confidence
I have depended on Anteris almost from the beginning when Microsoft handed over support questions. Success with these questions led to signing up for annual relationships. The skill level over the remote connection is normally as good as I have ever experienced. Note, the service is available 24/7. Any time I have a problem - late at night, weekends. If the resolution is not quite right, I reconnect and get it resolved immediately. Note, the cost for this superb year-long coverage, is in the range of only two hours from a local tech. Anteris has worked hard to earn my business.
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Paul T. 149 days ago
Excellent online services
I have been using the services of 'Anteris' since July of 2010 and recently renewed my association with this company for another 5 years.

'Anteris' is the only online support group I have ever used. I know there are other companies offering similar services but I have never felt the need or desire to check them out as I am 100% confident in Anteris's ability to answer my needs.........whether it is problems with downloading; opening attachments, cleaning and optimizing, setting up programs, backing up files, getting advice on purchase of new hardware, checking for 'conflicts' between/among programs, dealing with 'corrupt' files, etc., etc. I have NEVER had an issue that was unsolveable. Technicians are all certified and if an issue becomes particularly problematic, then it is escalated to a higher level technician and ultimately to a member of the 'expert' group of more senior tecks who study the problem and, usually within 24 hours, the problem is addressed to my satisfaction.

There is no limit to the number of times a person can avail oneself of these services.

I have 100% confidence in these technicians and for me, TRUST is the most important quality I look for particularly when handing over control of something as personal and private as a computer.

Many of these employees I have come to know on a first name basis. (an indication of the number of times I have sought out their help!!)

There are various packages offered and the rates extremely competitive.

I live in a rural area of Canada where it is not always easy or practical to pack up my computer and travel great distances to get my computer fixed. Anteris makes it extremely easy. All I have to do is sit back and watch!!

The only two negatives are the occasional 'high pressure' sales people who insists on selling you some additional package, but a politely determined 'No, thanks' will take care of that; and 2) the mix-up in time zones wherein my phone may ring at 2 AM in lieu of 2 PM!!!

I welcome this opportunity to add my voice to the many satisfied customers.

How comforting to hear one of the technicians say, 'No problem, Sir, I will take care of this problem and put a smile back on your face!!”

Paul Tompkin
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Carmen R. 149 days ago
Anteris has always given me useful help
As a rather elderly user of the computer I find being able to communicate with an Iyogi represantative by written messages is so much easier than having to listen to and act on instructions on the phone as my hearing is not as good as formerly.

They have also been quick to make good anything that needed further attention. Always willing to ensure any problem has been solved satisfactorily and always very patient with slow learners.
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Smith M. 149 days ago
echnicians was very very knowledgeable..
anterisgroup technicians was very very knowledgeable, professional, and helpful.
All issues are now fixed and I feel comfortable with the virus protection service they have installed on my pc
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Maria D. 149 days ago
Quick resolution
I am happy that I contacted anterisgroup for my computer problem.
Quick resolution by technician. They know what they are doing.
I will recommend anterisgroup to everyone ..
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