4.5 stars on 21 reviews
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Cheryl J. 15 days ago
Verified Purchase
Good experience!!
I ordered two shirts from Western Soul. They came in three days later and were very cute. While looking at the shirts, I noticed one had a hole at the bottom. I called Western Soul and got a very sweet girl on the phone. I explained the situation and that I wanted an exchange. She gladly told me what I needed to do and gave me an immediate credit to my card so I could send back the shirt for an exchange. I received my new shirt within a few days of sending back the other shirt. There was no hassle, customer service was very friendly and helpful and the shirts are adorable!! I will gladly order from them again!