msofficetek.com
  
4 stars on 151 reviews
Site Reviews Products Questions About
Paula S. 42 days ago
Verified Purchase
POOR Customer Service
I ordered the program, I received a PDF file telling the difference between a device and user CAL. I called the customer service number they provided and an answering machine told me that I had to e-mail any questions or concerns to customer support, but if I wanted a return or refund then to leave a message. After two days of trying to get answers from the company I left a message telling them I wanted a refund. Someone called me back, she kept telling me she would send a message to customer service. I told her to give me the phone number and I would call them so I could talk to them. She informed me that she did not have the number for customer service. No one did. That the only way to correspond with them was through messages. Very poor way to provide customer service when you are trying to install new software on your computer. I would not recommend this to company to anyone. I received a refund and purchased the product else where. I may have paid a little more, but it was worth it to have the IT techs a phone call away to help me with my questions on the installation and set up for the program.
Helpful0