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Trung T. 18 days ago
Verified Purchase
The backpack is not waterproof
I bought the backpack " Mark Ryden Premium Waterproof Backpack with USB Charging Port " to my wife for his trip at Japan. When she use the first time under the rain, she is horrible to note that the backpack is not waterproof like the advertising described at the website, everything inside the backpack are wet (fabric, wallet, battery....)
I contact the customer service and give them two ways to find out the solution ,: send to us the really waterproof backpack or refund it, they asked me the photos to prove it !,