1 star on 13 reviews
Reviews Questions About
Lynn G. 143 days ago
You can follow the link below for my story but I would advise not to order!
I ordered 2 smart watches for me and my husband in Dec 1st with assurances that they would arrive before Christmas. Well, needless to say, it is 60 days later and i still do not have them! I have messaged them several times and keep getting conflicting replies. Below is my latestest message to them.

You just contradicted yourself! In One paragraph you state it is in transit in NY (WHICH I DO NOT BELIEVE BECAUSE I DID THE TRACKING MYSELF AND IT SHOWS NOT ARRIVED TO USPS YET) and in the next paragraph you say "we are working diligently to ship your order". Which is it? Is it in transit or processing? It has been 60 days since i placed my order. I get things faster than this from China! I have already put a warning on my Facebook news feed about HeluHub being a scam along with all the details of our communications. I will also be filing with the BBB and anywhere else that i can find to get this information out to the public. Oh and that $20 gift you sent me "for my patience" is ridiculous since it can only be used for items from you! Why would i expect that i would receive anything else that i order from you when i still have not received my first order?
Review Comments
Pauline G. 69 days ago
I'm getting the same treatment. Now no webpage. Out 90.00. I tried to immediately get money back but they said it was shipped. That was January 5th,
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Pat C. 71 days ago
I ordered 2 watchbands 3 months ago, and I keep getting an email worded the exact same way that they are on backorder. Now my emails get returned saying there is no such address. SCAM!!
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Lorie G. 84 days ago
same thing they blocked me..i ordered HX BP watch on Dec 16th 2017 and I never hear from heluhub
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Danny B. 85 days ago
If you purchased from HeluHub then contact Shopify Support at helpDOTshopifyDOTcom/questions
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TinC 87 days ago
exactly same issue with me, now they blocked me i think... i cannot access the site. any of you able to get some refund via credit card complaint?
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Arlene M. 89 days ago
Same thing to me know they blocked me. I asked for my money back know it says send failed.
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Michael L. 91 days ago
I am having the same problems. HeluHub is a fraud.
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Donna M S. 96 days ago
I too ordered one January 28 & have never received it. Filed a complaint with my credit card company & the BBB.
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Upstate B. 124 days ago
I am having same issues and they tell me they cannot "see" where my watches (3) are yet they are tracked and they know they are on their way. Grrrrrrr
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Carol R. 140 days ago
I have the exact same issue. I'm going to report to BBB also.
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