4.5 stars on 18 reviews
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Anonymous 36 days ago
Verified Purchase
Late delivery
I got my package much later than expected.
Response from xeteor.com
Hi JS Anonymous - We are as frustrated as you are with the postal service! Our shipping is free but we treat every order like it's the most special order in the world and your Friday 2/2 order was no exception. Rather than wait until Monday, we skipped dinner, stayed late and ran your package by hand to the airport in Friday rush hour traffic. While your package traveled 2,000+ miles over the weekend and was out for delivery in 3 days on Monday 2/5, the post office was not able to deliver. We watched it play by play, holding our breath in suspense. It looked like a swish but clanged off the rim: https://goo.gl/kjWaeW. Once we hand it to the post office it's completely out of our control, which is tough for control freaks like us. All we can do is say we played a great game, but it wasn't meant to be. We hope you'll give us another shot because if there's anyone willing to hustle so hard on a Friday evening for free shipping, you should stick with them. FTW!