4.5 stars on 4,403 reviews
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Mark Z. 127 days ago
Excellent shop
I'm ordering from banggood regularly.
Both cheap and more expensive order.
Usually no issues are ancountered, however sometimes things are not as they should be and something goes wrong.

With banggood there are multiple easy ways to contact their customer support:
- Form
- Chat
- Phone

I have used the first 2 options, never had the desire to use the phone as the respons is actually as they indicate (24 hours for Form and immediate for chat).

I have found that the communication (in english) is excellent and they are willing to help. They actively offer solutions, but you can also specify your own solutions which they will considder, including (partial) refunds.

Happy customer!

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