Response from easynamechange.com
Darn! We print and ship within 48 hours of your order being finalized. Kits are usually received within 6 to 8 working days, but occasionally USPS takes its time to deliver (like three weeks!). We'll send you a new kit for free at 15 days if not received, so please email us at email@example.com. Although unlikely, 2 common mistakes might be you have not finalized, or have purchased a standard print at home kit? If you can please send us an email then I can check your order status?