rosesandmore.com
  
2.5 stars on 3 reviews
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Anonymous 45 days ago
Verified Purchase
Very Disappointed!
I contacted my local florist to do a wire order for my daughter, who recently relocated to Tucson. I asked for sunflowers and gerber daisies. The order was supposed to be delivered to her work the following morning. However, that was not the case so I called to find out what happened. My local florist was very apologetic and told me they would upgrade the order at no charge and assured me it would be delivered the following morning. The good news is that order was delivered (a day late than originally ordered). The bad news is I was very disappointed in the arrangement. It looked nothing like the arrangement I was expecting. It had A LOT of greenery fillers, very few flowers in a very plain vase and no bow or decorations. This was supposed to be an upgraded arrangement. I contacted my local florist and sent her the picture of the arrangement that I received from daughter. They responsed immediately and said the arrangement was "pathetic and completely unacceptable." After more follow up, they would give me a $25 (not even 1/2 of what I paid) credit on my card. If I wanted a new arrangement or a complete refund, they would have to pick up the original order and make arrangements to deliver a new one. No way was that going to happen - I can't imagine what my daughter would think if somebody came to pick up the flowers that were sent to her! Very disappointed and will not be using them in the future.
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