4.5 stars on 4,139 reviews
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Frekoo 19 days ago
Excellent customer service
I ordered two products before last Christmas, but they did not arrived after a month either. As there was tracking service for the products, I saw that my post office made a mistake, failed the delivery and due to this they sent back the packets to the origin country (Bangood). After I realized this, I wrote for the customer service immediately, who was very kind and helpful, and was ready to re-send the packages after paying a minimal postal fee,and they helped me to change the shipping address too. After a few days, finally I got both packages. Thank you Bangood!

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