Worthless Useless Company !!!
Response from driversupport.com
We are so sorry that this has happened, for expedited service and as a subscribed customer you have access to unlimited tech support at no additional costs and we can help you fix any issues directly, please call (888) 986-8369.
We would like to help you as best we can. If you could email us your purchase information we would like to look into your account as well to see what happened and how we can better align our communications to help customers like you. We are sorry for the inconvenience.
Tech Support: (888) 986-8369