Thomas C. 27 days ago
Trevor J. Site Owner 26 days ago
So sorry again. I spoke to you on the phone and advise you of everything that is going to happen. Thank you for refusing shipment. Once we know that the shipment is back on it's way to our warehouse we will ship out a new EW-52. We will get confirmation Monday and the scooter will ship either Monday or Tuesday. As I stated the pallets are specially made and delivered to us. We double layer the cartons. Sometimes shipping carriers put other things on top of the crates are sometimes spear them with forklifts. Don't worry I will be sending you tracking once your new scooter ships out. Thank you for choosing MobilityReady.com. As a small business, it really means a lot to us. Every one of your customers is very important to us.