Lilacshade | Lilac Shade Clothing | Lilac Online Shop – LilacShade
1 star on 1 review
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Donna K. 141 days ago
Verified Purchase
Expedited shipping option a rip off
Expedited shipping and exorbitant shipping costs a rip off. After 2 and a half weeks of "processing" my order placed on October 1 i received my boots October 24. Cant contact a live person to reverse the $45 charge and send via regular mail. Had to email my request only to be told shipping can't be changed once orxer is being"processed" . They dont tell you that it can take weeks to process the order. Secondly again I had to ask via IM how boots fit..wete they true to size., And was assured they were. Well thdy aren't. They run small so not only are they too tight to wear but i wS robbed on the expedited shipping costs.. a refund of my expedited shipping costs and a larger size boot replacement would ne fair however you cant get a live person to communicate tbis. Only consolation was boots were good quality but makes no difference if i cant wear them.