no communication from the company
Response from americanfloormats.com
Thanks for reaching out to us. I think you may have confused this order with the one placed about 3 weeks ago. You should have received an automatic order confirmation right after both orders were placed and the UPS tracking info right after the packages shipped out. All items on the first order have already delivered and the items on the most recent order are en route now with UPS and will deliver shortly. Feel free to email/call us at your convenience and we'd be happy to update your email address and/or provide you with all the tracking numbers and other details. Thanks!