americanfloormats.com
  
4.5 stars on 1,374 reviews
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Cinda R. 13 days ago
Verified Purchase
no communication from the company
It has been one week and I have not heard a word on WHEN i might receive my order or WHEN it will be shipped
Helpful0
Response from americanfloormats.com
Cinda,

Thanks for reaching out to us. I think you may have confused this order with the one placed about 3 weeks ago. You should have received an automatic order confirmation right after both orders were placed and the UPS tracking info right after the packages shipped out. All items on the first order have already delivered and the items on the most recent order are en route now with UPS and will deliver shortly. Feel free to email/call us at your convenience and we'd be happy to update your email address and/or provide you with all the tracking numbers and other details. Thanks!