2 stars on 187 reviews
Site Reviews Products Questions About
RB M. 15 days ago
Returning an order
I ordered a mod on Friday, (4 days ago) when I placed the order I did not realize it said 4 in my cart. I only wanted one mod so I went onto the order to cancel it not even a minute later and it said I could not change the order. I then sent two emails to two different links on the website. I have since then emailed 3 more times regarding this order and also posted on Facebook and Twitter. I have not heard back from anyone and now I have this order being shipped to me. The tracking information says it will be to me on Wednesday. I do not want any of the mods and I just want to send the package back and just get a full refund for this issue. I would appreciate it if someone can just contact me and tell me how to do so. It truly upsets me because we have used this website several times to order from and never really had an issue but when it comes to customer service I cannot get ahold of anyone, and I’m not quite sure why you give out an email address that does not get responded to. Thank you.