4.5 stars on 4,107 reviews
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Naor G. 124 days ago
Items did not arrive
After waiting for over 60 days for a shipment which did not arrive, I made a mail contact with Banggood customer service. In less than 24 hours, I received a response from Grace, offering me a full refund or resend the items. I chose to resend the items and received an immediate confirmation for a new order with no extra charge.
The customer service is excellent, very helpful and supportive. It is a pleasure to shop at Banggood, and I will remain their faithful buyer.

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