2.5 stars on 138 reviews
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Jose S. 20 days ago
Verified Purchase
Regret my purchase
Delivery took much longer than expected. Unit was packaged nicely. upon installation and powering up, the unit was not the beautiful unit pictured on the site. The user interface was very generic and looked nothing like the photos. The sound quality was horrible, even after trying to tune the equalizer. The sound was severely distorted and unbearable. When trying to navigate through the menus, there was a lot of crashing. Tapping into certain menus would make the screen go back to the main menu, so I couldn’t even access some apps. The unit was also making lights on my dashboard go on and off and I was getting error messages because of new head unit. Not only did I received a different unit than what was advertised, it was a defective unit at that. If it has at least worked properly, I would’ve kept it for the GPS feature and ability to download apps. I contacted customer support and I returned the unit. I paid $429 for the unit and they only refunded $409. I was charged a return fee for a DEFECTIVE unit that WASNT EVEN THE ONE ADVERTISED AS WELL. I will not be ordering again and do not recommend this unit at. Don’t let the picture on the site fool you. You will not receive a unit with a beautiful UI and smooth functionality. I emailed customer service a few times over a week ago and a few times several days ago and nobody reached out. Avoid this unit. Don’t waste your money.