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Darnell H. 27 days ago
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I opened two tickets and they were closed, without any update or corrective action. I believe for the money we paid for these items, there should be a little more than one word responses. All do respect to the holidays, but let us know more about the intentions.
Thank you.
Response from
Sorry that you had unpleasant experience. I just checked the ticket system, and if you are who we think you are, then the most recent ticket you submitted is still pending. We asked for more information like a video, but we did not receive any replies yet.