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4.5 stars on 3,902 reviews
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38 days ago
Very happy customer
I purchased a Charsoon Antimatter 300W AC/DC charger from banggood last week because the price was the cheapest I could find anywhere. I got it for less than €90, including free DHL shipping, insurance, and something called "tariff insurance" which cost about €2.50 and which it said would protect me from excessive customs duty.
For comparison, the cheapest I found this charger on eBay was €105, and that was with economy shipping that usually takes a month or two to deliver from China to Malta (if it arrives at all).
After placing the order, they gave me a tracking number within 2 days and it took less than a week for the charger to be delivered. On delivery, DHL hit me with customs charges of €28. I paid them, then scanned and sent the invoice to banggood by email. They replied in less than 6 hours saying they will refund the full €28, and sure enough I got the refund a day later.
The charger was delivered in good condition (cardboard box was slightly crinkled but I straightened it out) with all the cables intact and no missing parts. Its power cable came with a German plug (we in Malta use a UK plug) so I had to buy an adapter from an ironmonger but that's a small niggle, adapters only cost about €1.50. I've been testing the charger for a few days and all seems to work fine.
In summary, I am really really impressed. I got the charger cheaper than anywhere else I found online, it was delivered within a week, and they were nice enough to refund the customs charges. Customer support speaks good English and replied very fast to my query. Would definitely recommend banggood again.
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