4.5 stars on 4,409 reviews
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Betty P. 9 days ago
Bad Experience;Never again will I buy at this site
I do not recommend to buy with Bangwood at all. I bought two items. The first one arrived on time but the quality of it was really bad. They claimed it was a leather bag, and it was made of plastic of very poor quality. The second product didn't arrive. They told me to go and look for it to the post office. Since I work all day, and the post offices don't, I couldn't do that. They said they were sorry, and after exchanging several e-mails, Cherry offered to helped me and send another pair of wireless earphones. They haven't arrived though, but I hope they will eventually do. Anyway, and after reading other comments, I do not recommend buying at this site, even though the pictures look awesome, the real products you get are nothing like them.
Review Comments
Banggood 4 days ago
Dear Betty P. ,

First thing, thank you for bringing this matter to us. But we apologize for all the inconvenience.

We rigorously test every single product before we ship them, so this problem might have been caused by any unexpected damage during the transportation.

We usually have a buffer period for orders that are taking longer than normal. Sometimes, even traced orders can be slow to update. But we find most packages arrive during this buffer period. It is rare for an undelivered parcel, but as your comments said, we had resent an item for you, and we really hope you can receive the item soon.

Thanks for your understanding and have a nice day, For any further information or assistance please feel free to contact us. We will do our best to help you. 

Best regards,
Banggood team
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